Claire Ervin
Avon,IN
Summary
Multi-talented and dynamic individual eager to contribute to team success through hard work and attention to detail. Exceptional communication and research skills. Adept at developing creative solutions with a keen eye and passion for design. Performs well under pressure and thrives in a hands-on environment. Committed to making interior spaces beautiful and functional.
Motivated to learn, grow and excel in a new opportunity!
Overview
13
13
years of professional experience
Work History
Designer/Fulfilment Coordinator
Hoskins Interior Design
Indianapolis, IN
10.2023 - Current
- Managed multiple design projects simultaneously, ensuring timely delivery of required documents and decisions for all parties involved.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality design concepts drawings for client approval during the design process.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Managed design library, ensuring resources were up-to-date and easily accessible to team.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Participated in furniture selection and documentation of specifications.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Developed space planning concepts, color palette selections, and textile presentations.
- Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
- Conducted site visits and meetings with clients to gather necessary information for successful project execution.
- Determined personalized needs, tastes and design preferences through thorough client consultations.
Cash Office Associate
HomeGoods, TJX Companies
Avon, IN
11.2020 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Worked closely with shift managers to solve problems and handle customer concerns.
- Arranged merchandise in attractive displays to drive sales and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced safe, prepared tills and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
- Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
- Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Intern
Hoskins Interior Design
Indianapolis, IN
04.2023 - 10.2023
- Supported designers in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within the design industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, reports and sample library.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Front of House Manager
Hedge Row American Bistro
Indianapolis, IN
01.2019 - 07.2020
- Managed daily FOH operations to drive quality, standards, and efficiency.
- Administrative duties including, but not limited to: scheduling, ordering, organizing, cash-handling, maintenance and data entry.
- Planned private events by responding to event inquiries, client walk-throughs and designing customized floor plans and menus.
- Reworked uninspiring areas into warm and inviting spaces needed for the season or event.
- Created and coordinated promotional content for in-store and social media use continually.
- Promoted and maintained positive employee engagement and environment by setting example for teamwork and respect in accordance with the company misson.
- Handled concerns, settled disputes and resolved grievances to maintain customer satisfaction via in-person, over phone or through e-mail.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
Host/Server
Bru Burger Bar
Indianapolis, IN
02.2016 - 07.2019
- Greeted and maintained relationships with all customers while managing extensive wait-lists and reservations during high volume turns.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Designed and coordinated promotional signage monthly.
- Applied comprehensive knowledge of wine and beer with appropriate food pairings.
- Managed dining room arrangement best for flow of guests and staff while capturing most sales possible.
- Kept register accurate through correct payment processing and cash management practices.
- Created event calendars to forecast projected sales and staff necessities.
- Promoted and managed company loyalty program during guest interactions. Entered new customer information quickly and accurately.
Host/Server
Charbonos
Avon, IN
02.2012 - 02.2016
- Greeted and maintained relationships with customers.
- Took reservations, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Arranged events and tables for customers with special requests.
- Worked with POS system to place orders and manage tabs.
- Monitored guests and immediately reporting concerns to management, contributing to safe and welcoming environments for all patrons.
- Promoted company loyalty program and entered customer information accurately into the system.
Education
Associate of Science - Interior Design Technology
Indiana University - Purdue University Indianapolis
Indianapolis, IN05.2023
High School Diploma -
Danville Community High School
Danville, IN2014
Skills
- Communication
- Creativity
- Problem Solving
- Organization
- Teamwork
- Leadership & Management
- Flexibility
- AutoCad/BIM
Timeline
Designer/Fulfilment Coordinator
Hoskins Interior Design
10.2023 - Current
Intern
Hoskins Interior Design
04.2023 - 10.2023
Cash Office Associate
HomeGoods, TJX Companies
11.2020 - Current
Front of House Manager
Hedge Row American Bistro
01.2019 - 07.2020
Host/Server
Bru Burger Bar
02.2016 - 07.2019
Host/Server
Charbonos
02.2012 - 02.2016
Associate of Science - Interior Design Technology
Indiana University - Purdue University Indianapolis
High School Diploma -
Danville Community High School