Claire Golden
Cincinnati
Summary
Eric Franz
Tactical Supervisor- Executive Jet Management
(513) 431-0216
John Rennie
DA-8X Captain- Executive Jet Management
(352) 208-8605
Paul Aston
Cabin Attendant- Executive Jet Management
(212) 866-7051
Overview
3
3
years of professional experience
Work History
Owner Services Account Manager
Executive Jet Management
05.2023 - Current
- Work directly with owners to ensure all travel goes according to plan.
- Plan flights, collaborate with other departments to ensure feasibility, and retain specific international documents and client information.
- Maintain high client retention rate by providing exceptional customer service and anticipating client needs.
- Conduct regular account audits to identify areas for improvement and ensure all information is current.
Teaching Assistant
Purdue University Aviation Technology
01.2023 - 05.2023
- Helped students master concepts and assignments through one-on-one office hours and group meetings.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
Barista
Leaps Coffee
04.2021 - 02.2023
- Created official and off-menu coffee and tea beverages.
- Described menu items to customers and made recommendations based on their preferences.
Store Associate
Quality Plus Cleaners
05.2022 - 08.2022
- Educated customers on different types laundry and dry cleaning services based on the items they brought.
- Managed the store alone for six hours daily ensuring all work orders were complete and in progress.
- Entered new customer data into the company's computer system.
Education
Aviation Management
Purdue University
West Lafayette, IN05.2023
Skills
- Organization and Prioritization
- Effective Communication
- Time Management
- Teamwork
- Customer Relations
- Multitasking Abilities
- Attention to Detail
- Written Communication
- Verbal Communication
Timeline
Owner Services Account Manager
Executive Jet Management
05.2023 - Current
Teaching Assistant
Purdue University Aviation Technology
01.2023 - 05.2023
Store Associate
Quality Plus Cleaners
05.2022 - 08.2022
Barista
Leaps Coffee
04.2021 - 02.2023
Aviation Management
Purdue University