Claire Harvey
Summary
Personable Assistant Branch Manager skilled at providing empowering team leadership while ensuring efficient and productive branch operations. Accustomed to offering actionable solutions for process optimization. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.
Overview
6
6
years of professional experience
Work History
Assistant Branch Manger
Enterprise
05.2022 - Current
- Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Established relationships with key retail accounts.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
911 Dispatcher
Ashland County Sheriff Department
12.2020 - 01.2021
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Read system maps and caller information, and documented all details in system.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Answered calls from automatic routing system and took basic information from callers.
- Routed calls to police, fire and ambulance service to meet individual call needs.
Office Manager/Retail Pricing Coordinator
Super One Foods
04.2018 - 08.2020
- Consulted with department managers to manage marketing initiatives promoting sales throughout the business.
- Met all deadlines, exceeding expectations and effectively rolling out weekly ad campaigns.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Reviewed weekly sales ads and monitored price changes.
- Maintained accurate system inventory by correctly inputting data changes.
Education
Bachelor of Science - Emergency Management & Homeland Security
University of Arizona
San Diego, CA05.2026
High School Diploma -
Northwestern High School
Maple, WI01.2014
Skills
- Computer-aided dispatching
- Map reading skills
- Basic life support understanding
- Police and fire procedures
- Good listening skills
- MS Office
- Multitasking abilities
- Computer skills
- Excellent work ethic
- Organization and Time management
- Customer Retention
- Staff Management
Timeline
Assistant Branch Manger
Enterprise
05.2022 - Current
911 Dispatcher
Ashland County Sheriff Department
12.2020 - 01.2021
Office Manager/Retail Pricing Coordinator
Super One Foods
04.2018 - 08.2020
Bachelor of Science - Emergency Management & Homeland Security
University of Arizona
High School Diploma -
Northwestern High School