Claire Lichtenwalter
Erie,PA
Summary
Forward-thinking Part-Time Assistant Manager with proven history of leadership, planning and problem solving. Adept collaboration with management team to accomplish demanding objectives, motivate staff and organize resources.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Maurices
Erie, PA
01.2022 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
Key Holder
Yankee Candle
Erie, PA
06.2019 - 08.2021
- Ensured store was opened and closed in a timely manner according to company policies.
- Provided customer service including cashiering, merchandising and restocking shelves.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
- Assisted customers with product selection and resolving complaints.
Sales Associate
Lane Bryant
Erie, PA
07.2016 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
Education
Social Work -
Edinboro University of Pennsylvania
Edinboro, PA08-2022
Skills
- Task Delegation
- Operations Management
- Sales monitoring
- Retail Operations
- Project management abilities
- Team motivation
- Orientating and training
- Customer Service
Timeline
Assistant Manager
Maurices
01.2022 - Current
Key Holder
Yankee Candle
06.2019 - 08.2021
Sales Associate
Lane Bryant
07.2016 - 08.2019
Social Work -
Edinboro University of Pennsylvania
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