Claire Lilly
Growth Director
Austin,TX
Summary
Talented SEO & Sales Operations Director skillful developing and implementing policies, procedures and plans to enhance and direct company initiatives. Successful background growing revenue, allocating resources and coordinating plans by utilizing excellent verbal and written communication, project management and team leadership abilities gained during 6-year career in the SEO Industry.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work History
SEO and Sales Operations Director
Status Labs
Austin, TX
11.2015 - Current
- Designed and implemented a successful pricing strategy and growth initiatives that increased company revenue by 30%
- Utilized lean methodology to implement quality initiatives and reduce arrears.
- Led and managed the Sales Operations team
- Monitored sales team performance, analyzed sales data and reported information to managers.
- Participated in meetings with executives to develop and initiate strategic business plans.
- Negotiated contracts, pricing structures and delivery schedules.
- Monitored performance of clients' marketing strategies and statistics to identify areas of improvement.
- Completed keyword research to target clients based on keyword targeting.
- Analyzed and audited clients' websites to address performance issues.
- Researched content publications and worked closely with public relations staff to develop outreach campaigns.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Helped clients develop website portals and social media pages to promote businesses..
Inbound Sales Representative
Sparefoot
Austin, TX
02.2014 - 07.2015
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Promoted available products and services to customers during service, account management and order calls.
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
Support Specialist
Volusion
Austin, TX
02.2013 - 02.2014
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.
Education
Bachelor of Arts - Art History
08.2008 - 05.2012
Skills
Data analysis
Strategic Planning
Pricing Methodology Implementation
Employee performance assessment
Budgeting and Allocation
Corporate Communications
Leadership
Timeline
SEO and Sales Operations Director - Status Labs
11.2015 - Current
Inbound Sales Representative - Sparefoot
02.2014 - 07.2015
Support Specialist - Volusion
02.2013 - 02.2014
University of Texas At Austin - Bachelor of Arts, Art History
08.2008 - 05.2012