CLAIRE MARREN
Charleston,SC
Summary
Detail-oriented retail and operations professional with extensive experience in team management, client relationships, and fast-paced high-volume environments. Proven ability to juggle multiple priorities, maintain organizational systems, and deliver exceptional customer experiences with a professional presence and strong communication skills. A genuine passion for fashion and styling with a strong eye for trend and a drive to contribute to a creative, editorial-driven team.
Overview
7
7
years of professional experience
Work History
Host / Food & Beverage Runner / Server
Black Barn Vineyards
Hastings , New Zealand
12.2025 - 04.2026
- Welcomed and seated guests while delivering friendly, professional customer service in a high volume vineyard restaurant and event venue
- Coordinated food and beverage service between kitchen, bar, and dining areas to enhance front-of-house operations
- Assisted servers during peak service periods, contributing to efficient operations and enhancing guest experiences
- Occasionally worked as a server, taking orders, communicating with kitchen staff, and handling guest requests
- Upheld presentation and cleanliness standards in dining and service areas to ensure a welcoming atmosphere
- Assisted with event service, wine tastings, weddings or large group reservations
General Store Manager
Style Exchange
Charleston, SC
12.2024 - 12.2025
- Managed team of 15+ employees, handling hiring, training, scheduling, and performance management to foster a high-performing environment.
- Led annual performance reviews and goal-setting strategies, enabling team to exceed sales targets through proactive planning and direct leadership.
- Oversaw daily store operations, ensuring exceptional customer service and streamlined workflow across departments.
Assistant Store Manager
Style Exchange
Charleston, SC
01.2023 - 12.2024
- Supported daily operations, including team supervision, customer experience, and sales floor oversight.
- Addressed customer concerns promptly, ensuring an enjoyable shopping experience.
- Assisted with inventory management, stock replenishment, and merchandising.
- Established and upheld policies and procedures, enhancing operational efficiency and maintaining high standards.
Keyholder / Sales Associate
Style Exchange
Charleston, SC
07.2022 - 01.2023
- Managed daily store opening and closing tasks, ensuring smooth register setup, accurate cash reconciliation, and team preparedness.
- Executed sales transactions accurately and efficiently via POS systems, contributing to positive customer experiences.
- Developed deep knowledge of products, promotions, and store policies to assist customers effectively.
Sales Associate / Shift Manager
Love Birds Boutique
Wayne, PA
08.2020 - 01.2021
- Delivered exceptional customer service by assisting with purchases and processing transactions efficiently, enhancing customer satisfaction.
- Oversaw store opening and closing procedures, reconciled daily receipts, and managed bank deposits to maintain financial accuracy.
Sales Associate / Shift Manager
The Copper Closet
Charleston, SC
02.2019 - 05.2019
- Assisted customers in selecting clothing and accessories to enhance their shopping experience.
- Processed customer transactions accurately using point-of-sale systems and cash handling procedures.
Education
Marketing -
College of Charleston
Skills
- Customer service
- Guest services
- Point of sale systems
- Team Leadership and Training
- Hiring
- Performance management
- Social Media
- Visual merchandising
- Microsoft Office
- Excel
- Adobe Suite
- Inventory management
- Customer relationship management
Timeline
Host / Food & Beverage Runner / Server
Black Barn Vineyards
12.2025 - 04.2026
General Store Manager
Style Exchange
12.2024 - 12.2025
Assistant Store Manager
Style Exchange
01.2023 - 12.2024
Keyholder / Sales Associate
Style Exchange
07.2022 - 01.2023
Sales Associate / Shift Manager
Love Birds Boutique
08.2020 - 01.2021
Sales Associate / Shift Manager
The Copper Closet
02.2019 - 05.2019
Marketing -
College of Charleston