CLAIRE MCLAUGHLIN
Pasadena,United States
Summary
Customer-focused hospitality professional with experience as a hostess and busser in a busy Altadena diner. Skilled in reservations and waitlist management. Strong communicator and team player with adaptability and problem-solving skills; proven to work well under pressure and keep composure. Currently enrolled at Pasadena City College. Currently employed at Lucky Strike maintaing a clean environment while practicing customer service skills.
Overview
3
3
years of professional experience
Work History
Porter
Lucky Strike
03.2026 - Current
- Maintained cleanliness and organization of bowling lanes and common areas.
- Assisted in loading and unloading equipment for events and daily operations.
- Supported customer service by addressing guest inquiries and providing assistance.
- Monitored inventory levels of cleaning supplies and equipment, ensuring availability.
Hostess
Fox's
09.2024 - 01.2025
- Greeted and seated guests with a friendly, professional demeanor; managed reservations and waitlists to optimize dining-room flow and reduce wait times.
- Coordinated with servers and kitchen staff to balance seating and maintain smooth service during busy periods.
- Assisted with opening/closing duties and maintained front-of-house cleanliness and organization.
Busser
Fox's
09.2023 - 01.2025
- Cleared, cleaned, and reset tables quickly to maintain fast table turnover during peak service.
- Supported servers by delivering food and beverages, refilling drinks, and expediting orders to ensure timely guest service.
- Performed side-work and maintained sanitation and safety standards in compliance with health guidelines.
Education
Associate of Science -
Pasadena City College
Pasadena04-2026
Highschool - undefined
Pasadena Highschool
Pasadena01-2025
Skills
- Adaptability
- Customer Service
- Communication
- Teamwork
Timeline
Porter
Lucky Strike
03.2026 - Current
Hostess
Fox's
09.2024 - 01.2025
Busser
Fox's
09.2023 - 01.2025
Highschool - undefined
Pasadena Highschool
Associate of Science -
Pasadena City College