Claire Mycue
Milaca,MN
Summary
Proven leader with management experience at Coborns Inc., adept in strategic selling and inventory management. Excelled in enhancing customer satisfaction and team performance, showcasing strong communication skills and a knack for promotion planning. Achieved significant sales growth through innovative marketing and cross-promotional strategies, demonstrating a commitment to excellence and continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bakery Manager
Coborns Inc.
06.2024 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Mentored new sales associates to contribute to store's positive culture.
- Maintained and controlled inventory of baked goods.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
Holiday Shift Lead
Circle K
04.2022 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Responded proactively and positively to rapid change.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to urgent situations according to managers orders with professionalism and retained composure.
Sandwich Artist
Coborns Inc.
11.2020 - 04.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Restocked and rotated stock in display case to mitigate stock loss.
- Trained team members to prepare sandwiches and other items according to instructions.
- Collaborated with management to address customer feedback, improving overall satisfaction.
Education
BBA - General Business
St. Cloud State University
St. Cloud, MN05-2025
Skills
- Management experience
- Organize inventory
- Communication Skills
- Equipment maintenance
- Well-versed in inventory management
- Promotion planning
- Display upkeep
- Strategic selling
- Performance monitoring
- Sales floor organization
Certification
- Food Safety Certification (06/2024)
- CPR Certification (10/2024)
Timeline
Bakery Manager
Coborns Inc.
06.2024 - Current
Holiday Shift Lead
Circle K
04.2022 - 05.2024
Sandwich Artist
Coborns Inc.
11.2020 - 04.2022
- Food Safety Certification (06/2024)
- CPR Certification (10/2024)
BBA - General Business
St. Cloud State University
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