Claire Pappalardo
Birmingham,Alabama
Summary
My experience at Diplomat Deli and Sunshine Creamy has inspired me to continue working in the service industry. I excel in fast-paced environments, always prioritizing customer needs and operational efficiency. I enjoy collaborating with co-workers and customers to ensure a satisfactory experience for all.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier and Waitress
Diplomat Deli
Birmingham, AL
03.2024 - 07.2024
- Organized take-out orders efficiently according to customer requests.
- Prepared checks, itemizing total meal costs and taxes.
- Greeted customers, answered questions and recommended specials to increase profits.
- Took orders for food and drinks and delivered them to guests.
Shift Leader
Sunshine Creamery
Birmingham, AL
04.2023 - 10.2023
- Operated cash register to collect payments from customers.
- Performed opening duties such as setting up dining areas and preparing condiments.
- Provided excellent customer service, addressing inquiries and resolving complaints promptly.
- Served and scooped ice cream, following sizing specifications.
Education
Hospitality And Tourism Management
Auburn University
Auburn, AL05-2028
High School Diploma -
Vestavia Hills High School
Birmingham, AL05-2024
Skills
- Customer service
- Problem solving
- Payment processing
- Order taking
- Work ethic and integrity
Affiliations
- Member of Alpha Xi Delta Sorority
- Founders Scholar at Auburn based on a 32 ACT Score
- National Honors Society 2023-2024
- Mu Alpha Math Honor Society 2023-2024
- National Technical Honor Society 2024
- Vestavia Hills Band President 2024
- Vestavia Hills Marching Band Section Leader 2022-2024
- Junior Hostess of Vestavia Hills 2022-2024
- Vestavia High School Student Government Representative 2022-2024
- Vestavia Hills High School Varsity Track and Field 2023-2024
Certification
- Food Handlers License 7/24/23-7/24/25
Timeline
Cashier and Waitress
Diplomat Deli
03.2024 - 07.2024
Shift Leader
Sunshine Creamery
04.2023 - 10.2023
Hospitality And Tourism Management
Auburn University
High School Diploma -
Vestavia Hills High School
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