Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
Work History
Bakery Counter Staff Member
Puffy Muffin
Brentwood, TN
01.2020 - Current
Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
Maintained safe food handling standards at all times.
Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
Offered every customer exceptional service and learned regular customers' preferences.
Maintained current knowledge of menu items, ingredients and special order products for sale in bakery.
Stocked and faced bakery cases with daily offerings.
Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
Developed and maintained specific knowledge of donuts, cakes, muffins, pies, cookies and other bakery items to communicate with and assist customers in selection of product.
Changed register tapes, replaced employee supplies and washed windows and display cases.
Educated customers about quality of baked goods to inspire continued support of brand and company mission.
Discussed cake design options, available flavors and specific event needs.
Marketed bakery products to customers and provided information on ingredients.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Aided in food running and bussing to support kitchen staff.
Took and placed to-go orders
Answered phones and greeted customers with a positive attitude and quick service.
Lifeguard
Williamson County Recreational Center
Nolensville, TN
05.2021 - 09.2021
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
Attentively monitored swimmers to identify distress.
Juicerista
Clean Juice
Brentwood, Tennessee
08.2019 - 01.2020
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Recommended products based on solid understanding of individual customer needs and preferences.
Maintained supply levels in counter and customer areas to meet typical demands.
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Art Instructor
AR Workshop
Brentwood, Tennessee
11.2018 - 07.2019
Facilitated group sessions and provided one-on-one support.
Prepared and gathered materials for detailed projects.
Consulted with clients to discuss preferences, styles and ideas for their projects.