Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Claprood

Mount Juliet,TN

Summary

Looking for a great company with the chance to advance up in the company. Passion for being a leader of others, as well as a dependable worker. Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. Also a well dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

4
4
years of professional experience

Work History

Floor Staff Member

Regal Cinemas
05.2022 - Current
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. H
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Handled Around 1,000 customers Dailey and resolved with multiple different issues regarding projectors and air conditioners
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Assisted customers with product returns, exchanges and refunds to increase satisfaction and trust.
  • Processed payments and provided receipts to establish proof of transaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Consistently achieved sales goals by successfully upselling and cross-selling products.

Sales Associate

Five Below
08.2021 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Mount Juliet Ball Fields

Mount Juliet Baseball League
01.2020 - 08.2020
  • Cleared public and private areas of debris before and after events.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Education

Cumberland University
Lebanon, TN

High School Diploma -

Green Hill High School
Mount Juliet, TN
05.2022

Skills

  • Goal-Driven
  • Operate Cash Register
  • Strong focus on safety of customers and coworkers
  • Great Attendance record
  • Strong Attention to detail
  • Engaging with Diverse Customers
  • Cash Handling
  • Register Opening and Closing
  • Credit and Debt Card Processing
  • Ability to Lift 50-75 Pounds
  • Knowledgeable with Manufacturing 5's sort, set in order, shine, standardize, and sustain
  • Good Problem Solver

Timeline

Floor Staff Member

Regal Cinemas
05.2022 - Current

Sales Associate

Five Below
08.2021 - 05.2022

Mount Juliet Ball Fields

Mount Juliet Baseball League
01.2020 - 08.2020

Cumberland University

High School Diploma -

Green Hill High School

Similar Profiles

CREATE PROFILE
Jacob Claprood