Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Claire Pettebone

Ridgefield,WA

Summary

Dedicated team member providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Grocery Stocker

Rosauers Supermarkets Inc.
Ridgefield, WA
10.2023 - Current
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Provided customer service and resolved customer complaints.
  • Trained new customer service representatives on product knowledge and customer service skills.
  • Resolved customer service inquiries in a timely manner while providing excellent customer service.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Organized backroom storage areas in order to maximize space utilization.
  • Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Compared merchandise invoices to items actually received.
  • Built promotional displays for featured products in accordance with corporate marketing plans.

Coffee Barista

Starbucks
Ridgefield, WA
01.2022 - 10.2023
  • Greeted guests with pleasant smile and superior customer service.
  • Protected customers by regularly cleaning and sanitizing work areas and equipment.
  • Supported highest standards of conduct and service to support company reputation.
  • Addressed and resolved customer concerns to maintain brand loyalty.

Front of House Team Member

San Francisco Playhouse
San Francisco, CA
06.2019 - 09.2019
  • Concurrent with the Resident Assistant position.
  • Greeted VIP patrons in front of house and directed them to their respective on stage seating.
  • Announced rules and regulations of on stage seating to VIP guests.
  • Maintained a professional and helpful attitude during the duration of the show in order to create the best theater experience.

Resident Assistant

Campus Living Villages
San Francisco, CA
08.2017 - 05.2021
  • Created and facilitated activities for social, educational and recreational resident programs to support students unique needs, community building and academic success through college.
  • Learned important teamwork skills through working with a diverse group of students, coworkers and supervisors.
  • Participated in extensive yearly diversity training in which I developed skills that enhanced company culture, learned about innovative perspectives and the importance of inclusion.
  • Managed administrative tasks, maintenance requests, room change process and incident reports.
  • Participated in staff selection and recruitment and attended leadership and training development opportunities.
  • Served as positive role model for diverse group of individuals.
  • Maintained student safety by enforcing compliance with campus rules.
  • Input student information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Designed surveys, opinion polls and assessment tools to collect data.
  • Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.

Education

Bachelor of Arts - Animation And Visual Effects

Academy of Art University
San Francisco, CA
05.2021

Skills

  • Answering and Routing Calls
  • Submitting appropriate Documents
  • Decision Making
  • Customer Service
  • Verbal and Written Communication
  • Cash Handling
  • Stocking Inventory
  • Filing Documents
  • Resolving Customer Issues
  • Data Entry
  • Collaboration and Teamwork

Certification

  • Foundations of User Experience (UX) Design - 2022
  • Adult, Child and Baby First Aid/CPR/AED - 2023

Interests

My interests include combining my art degree with my love of working with animals. 

  • Creating fish habitats for myself and others
  • Researching animal habitats in order to create them on a small scale.
  • Honoring animal life through sculpture

Additionally, I enjoy creating websites and blogs. 

Samples;

  • Blog "A Hero for Zero", cepettebone.wixsite.com/a-hero-for-zero
  • Website, cepettebone.wixsite.com/my-site

Timeline

Grocery Stocker

Rosauers Supermarkets Inc.
10.2023 - Current

Coffee Barista

Starbucks
01.2022 - 10.2023

Front of House Team Member

San Francisco Playhouse
06.2019 - 09.2019

Resident Assistant

Campus Living Villages
08.2017 - 05.2021

Bachelor of Arts - Animation And Visual Effects

Academy of Art University

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Claire Pettebone