Dynamic professional skilled in public speaking, event coordination, and customer service. Proven ability to create engaging experiences that enhance guest satisfaction and foster positive interactions.
Overview
3
3
years of professional experience
Work History
Tour Guide
Big Cedar Lodge
Point Lookout, Missouri
05.2025 - 08.2025
Guided guests through scenic trails and river cruises, highlighting local wildlife, unique landscapes, and relevant history.
Handled guest inquiries and provided information on lodge amenities and activities.
Adapted tour content based on diverse group interests and needs effectively.
Maintained a positive attitude and enthusiasm when interacting with guests.
Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
Activities Coordinator
Big Cedar Lodge
Point Lookout, Missouri
05.2025 - 08.2025
Organized daily recreational activities for guests at premier resort, including dinners, raves, receptions, and tours, enhancing guest experience.
Managed logistics for special events, ensuring seamless setup and coordination to meet guest expectations.
Maintained inventory of supplies necessary for various activities and events.
Coordinated transportation arrangements for field trips and special events, facilitating smooth transitions for guests.
Planned, set up, and facilitated guest events, providing direct operational and hospitality support throughout each activity.
Buffet Runner
Pearl Rodgers Dinning Center
Point Lookout, Missouri
08.2022 - 01.2024
Delivered food items promptly to buffet stations for smooth service.
Supported kitchen staff in timely replenishment of buffet items to maintain service flow.
Ensured cleanliness and organization of dining areas during peak hours to enhance guest experience.
Interacted with guests to address inquiries and improve overall dining satisfaction.
Reported inventory levels of buffet supplies to management regularly.