Dynamic and dedicated professional with experience as a Lifeguard at the YMCA of North Central Florida, excelling in safety oversight and customer service. Certified in First Aid and CPR, I fostered a safe environment while enhancing member engagement through strong interpersonal skills. Proven ability to collaborate effectively within teams and maintain meticulous records allows for success in any position to which I am designated.
Trained in First Aid and CPR PRO courses. Completed daily tasks revolving
around pool and deck upkeep and work as a certified lifeguard, engaging
with and disciplining children and developing interpersonal skills via
conversational practice with pool members. Maintained certifications in First Aid and CPR through the American Red Cross.
Role consisted of various duties including mopping and vacuuming floors,
tidying up the bathrooms, restocking beverage supplies, cleaning up after
customers, washing dishes, taking orders, brewing coffee, and ringing up customers in the drive-thru. Developed strong customer service and product knowledge skills to enhance individual and team performance. Addressed and resolved customer complaints politely and professionally.