A hardworking college student who specializes in customer service. I thrive in fast-paced, perpetually evolving environments and have pride in taking the initiative to have a successful shift through performance and collaboration.
Overview
7
7
years of professional experience
Work History
Team Member
Chicken Salad Chick
Irving, TX
11.2025 - Current
Provided exceptional customer service in fast-paced environment, ensuring positive guest experiences.
Assisted in food preparation and assembly, adhering to quality and safety standards.
Maintained cleanliness and organization of workstations, promoting efficient operations.
Operated kitchen equipment safely and effectively, following operational protocols.
Team Member
Chipotle
Coppell, TX
08.2025 - 11.2025
Collaborated with team members to meet daily production goals and deadlines.
Engaged with customers to understand their preferences and recommend menu items.
Participated in training new employees on company procedures and best practices.
Adapted quickly to changing priorities while maintaining high-quality service standards.
Assistant Manager
Sonic DriveIn
Irving, TX
01.2021 - 07.2025
Supervised daily operations to ensure compliance with company standards and policies.
Trained and mentored team members to enhance customer service and efficiency.
Coordinated staff schedules to optimize labor costs while meeting customer demand.
Resolved customer complaints promptly to enhance satisfaction and loyalty.
Managed opening and closing operations of the restaurant, including handling cash deposits
Remote Call Center Agent
Mpathic LLC
Denton, TX
10.2024 - 06.2025
Resolved customer inquiries efficiently, ensuring high satisfaction levels.
Provided empathetic disaster assistance to survivors of natural disasters
Worked with coworkers to develop knowledge of the computer systems and enhance performance to better assist survivors
Team Member
Whataburger
Arlington, TX
01.2019 - 12.2020
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.