Personable and driven individual with strong interpersonal and communication skills, well-suited for client-focused roles. Possesses foundational understanding of sales strategies and CRM software, coupled with ability to quickly learn and apply advanced sales techniques. Aims to drive significant growth and positive client relationships.
Overview
15
15
years of professional experience
Work History
Life Insurance Broker
Symmetry Financial Group
03.2024 - Current
Developed strong relationships with underwriters, ensuring favorable terms for clients and efficient processing of applications.
Collaborated with financial planners to create comprehensive strategies that included life insurance as an essential component for clients financial security.
Implemented time-saving organizational systems for managing client files and tracking policy renewals, increasing efficiency in daily operations.
Restaurant Server
Swiftwater Cellars
10.2019 - Current
Provided exceptional service to high volume of daily customers.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Boosted overall sales by confidently recommending daily specials and upselling menu items.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Sales Representative
Southern Glazer's Wine and Spirits
03.2016 - 10.2019
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Fostered relationships with customers to expand customer base and retain business.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Utilized CRM software to manage client information, track leads, and monitor sales progress.
Lead Bartender
Suncadia Resort
09.2013 - 03.2016
Trained new bartenders on drink preparation and upselling techniques.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Lead Server
Heavy Restaurant Group
03.2010 - 09.2013
Managed opening and closing duties to facilitate restaurant operations.
Worked with management to coordinate special functions and events.
Provided exceptional service to high volume of daily customers.
Education
Bachelor of Arts - Fine Arts
Central Washington University
Ellensburg, WA
08.2009
Skills
Conflict and Complaint Resolution
Point of Sale (POS) System Operations
Business growth and retention
Teamwork and collaboration
Time management
CRM proficiency
Customer relationship management
Critical thinking
Contact
Cle Elum, WA 98922
Timeline
Life Insurance Broker
Symmetry Financial Group
03.2024 - Current
Restaurant Server
Swiftwater Cellars
10.2019 - Current
Sales Representative
Southern Glazer's Wine and Spirits
03.2016 - 10.2019
Lead Bartender
Suncadia Resort
09.2013 - 03.2016
Lead Server
Heavy Restaurant Group
03.2010 - 09.2013
Bachelor of Arts - Fine Arts
Central Washington University
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