Claire Stephens
Geneva,IL
Summary
Customer-focused server with a passion for creating outstanding guest experiences. Skilled in building strong customer relationships through attentive service, teamwork, and efficient operations. Seeking a server position to utilize my interpersonal skills and commitment to delivering exceptional service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Behavioral Technician
Autism Therapy Group
Lombard, IL
08.2022 - 10.2024
- Provided one-on-one therapy sessions and maintained detailed records of client progress and behavior changes
- Built strong therapeutic relationships with clients while maintaining professional boundaries
Server/Waiter
Olive Garden
St. Charles, IL
04.2021 - 04.2023
- Ensured guest satisfaction by promptly addressing issues and fulfilling special requests
- Supported other servers by running food and beverages to meet team goals and facilitate timely service
- Followed all health and safety protocols, maintaining table cleanliness and order
- Utilized extensive menu knowledge to assist guests with food and beverage selections and promote specials
Sales Associate
Panera Bread
Batavia and North Aurora, IL
09.2018 - 04.2021
- Processed transactions, assisted with customer inquiries, and handled complaints courteously
- Ensured food safety compliance and prepared orders with attention to detail
- Mentored new team members to maintain company customer service standards
Education
Bachelor of Arts (B.A.) - Psychology
North Central College
Naperville, IL05.2025
Associate in Arts (A.A.) - Psychology
Waubonsee Community College
Sugar Grove, IL05.2023
Skills
- Exceptional Customer Service
- Salesmanship
- Efficient Multitasking
- Food & Beverage Knowledge
- POS System Proficiency
- Team Collaboration
Certification
- CPR Certified
- Registered Behavior Technician (Behavior Analyst Certification Board, 2022)
Affiliations
- Volunteer at Little Friends Respite Program
References
References available upon request.
Timeline
Registered Behavioral Technician
Autism Therapy Group
08.2022 - 10.2024
Server/Waiter
Olive Garden
04.2021 - 04.2023
Sales Associate
Panera Bread
09.2018 - 04.2021
Bachelor of Arts (B.A.) - Psychology
North Central College
Associate in Arts (A.A.) - Psychology
Waubonsee Community College
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