Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
References
Timeline
Generic

Claire Williams

Akron,OH

Summary

Dynamic professional with a proven track record at World Market, excelling in operational strategy development and customer satisfaction enhancement. Skilled in data analysis and reporting, effectively collaborating with individuals to drive efficiency and mentor junior staff, ensuring project success, and fostering a positive work environment.

Overview

4
4
years of professional experience

Work History

Assistant Manager

World Market
Fairlawn, OH
01.2024 - Current
  • Developed operational strategies to enhance efficiency and productivity.
  • Established processes for monitoring customer satisfaction metrics.
  • Managed customer service inquiries and complaints promptly.
  • Collaborated with management to formulate strategic plans for business objectives.
  • Delegated tasks to staff, establishing clear priorities and goals.
  • Provided mentorship and guidance to junior staff daily.
  • Produced accurate reports detailing project activities in a timely manner.
  • Interviewed prospective employees, contributing insights to HR on hiring decisions.

Graduate Assistant

Bowling Green State University
Bowling Green, OH
01.2021 - 04.2021
  • Organized and maintained databases for research projects to ensure data integrity.
  • Executed qualitative and quantitative analyses on diverse datasets using SPSS and SAS.
  • Interpreted experimental results to identify implications for further study or practical applications.
  • Created tables, graphs, fact sheets, and written reports summarizing research findings.
  • Collected data through implementation of planned research protocols.
  • Analyzed qualitative and quantitative data to support comprehensive research conclusions.

Education

Bachelor of Arts - Psychology

Bowling Green State University
Bowling Green, OH
04-2023

Skills

  • Operational strategy development
  • Customer satisfaction enhancement
  • Data analysis and reporting
  • Task delegation and management
  • Team collaboration

Accomplishments

  • Achieved Dean's List honors for eight semesters at Bowling Green State University
  • Consistently received numerous recognitions for outstanding performance in my current role

Languages

Spanish
Limited

Affiliations

  • Passionate long-distance runner with many years of experiences, running in marathons and community races.
  • Enthusiastic hiker with a passion to explore more trails and experiences outdoor adventures.

References

References available upon request.

Timeline

Assistant Manager

World Market
01.2024 - Current

Graduate Assistant

Bowling Green State University
01.2021 - 04.2021

Bachelor of Arts - Psychology

Bowling Green State University

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