Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
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Claire (Legal: Dawoud) Darwish

Pittsburgh,PA

Summary

Driven by a results-focused approach, I excelled at Salem's Market & Grill, meeting goals and streamlining systems as an IT Specialist. My expertise spans Technical Problem-solving, System Management & Administration, and Hardware Repair. Achievements include leading successful system migrations and significantly improving store efficiency through inventory management, and Systems Design & Implementation


I am passionate about both software and hardware. I have over 3 years of experience in technological projects individually and in team environments. This includes PC assembly, circuit board design, soldering, network administration and programming. I also have experience with technical repairs, hardware troubleshooting, and mechanical projects

Overview

2
2
years of professional experience

Work History

Cashier Assistant Manager

Salem's Market And Grill
Pittsburgh, PA
09.2023 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.
  • Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
  • Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.

IT Specialist

Salem's Market And Grill
Pittsburgh, PA
08.2022 - 08.2023
  • Configured hardware, devices, and software to set up work stations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Led migration projects to modernize legacy systems without disrupting daily operations or compromising security standards.
  • Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
  • Trained employees on new technologies, increasing competency levels across the organization.

Education

High School Diploma -

Ihsan Schools
Istanbul, Turkey
04.2022

High School Diploma -

Mayar International Schools
Jordan
2020

Skills

  • Circuit board assembly, soldering, working with schematics, datasheets, and hardware components
  • Computer Assembly, Hardware Installation, upgrades, and Troubleshooting
  • Experience with Computer Networking, Databases, Programming, and System Administration
  • Years of Technical Problem Solving and Hardware Repair experience
  • Ability to Learn Technical Information Quickly and Effectively
  • Excellent Critical & Analytical Thinking
  • Excellent Team Work Skills

Accomplishments

  • Successful Desktop PC Assembly, Upgrades, and Repairs

  • 3rd & 5th place in national technological innovation competitions for two consecutive years
  • Many innovative mechanical, software, & hardware projects including Machinery, Intruder Alarm Systems, IoT projects, and more
  • Helped teach programming classes to refugees

Hobbies

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Languages

English
Native or Bilingual
Arabic
Native or Bilingual
French
Professional Working
Turkish
Limited Working
Japanese
Elementary

Timeline

Cashier Assistant Manager

Salem's Market And Grill
09.2023 - Current

IT Specialist

Salem's Market And Grill
08.2022 - 08.2023

High School Diploma -

Ihsan Schools

High School Diploma -

Mayar International Schools
Claire (Legal: Dawoud) Darwish