ABNOOB AGAIBY
NORWALK,CA
Summary
Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in medical equipment repair and maintenance. Well-qualified Quality Control Inspector proficient in documentation, reporting and compliance standards.
Overview
11
11
years of professional experience
Work History
Experience Field Service Technician
DCS
Mission Viejo, CA
03.2014 - Current
- Setup and maintain Medical equipment at Hospitals, Facilities and Patients Homes.
- Troubleshooting issues with medical equipment over phone and in person with patients and clients.
- Report and manage defects with medical equipment to supervisor daily.
- Maintain positive and professional demeanor, having patience when dealing with patients and listen very well to their needs, feedback and insights and share them with company and responsible people.
- Managed all on-site and off-site installation, repair, maintenance and test tasks.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Operated all hand tools and power equipment according to company safety procedures.
- Trained and supported new hires resulting in better understanding of process flow and safety procedures.
- Positively engaged with customers and maintained professional appearance at all times as company representative.
- Discussed and recommended service options with customers and explained costs involved.
- Cleaned and lubricated parts to keep medical equipment operating at peak performance.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Quality Control Engineering Technician
Teletrac, Inc
Garden Grove, CA
03.2015 - 03.2016
- Quality Control inspection for GPS systems using Military Standard MILSTD 1050.
- Inspect, install, repair, and maintain Electric power equipment.
- Operate variety of hand tools and power equipment (signal generators, DMM).
- Verified compliance to customer drawings, specs, and additional requirements.
- Identifying and eliminating surface defects.
- Participating in team meetings to discuss quality issues and participating in Quality survey.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Created and deployed best practices to improve efficiency and reduce defects.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual assessment of products to evaluate conformance with quality standards.
- Recorded and organized test data for report generation and analysis.
- Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
- Performed routine maintenance and calibration on testing equipment.
Assistant Electrician
MN Designs
Long Beach, CA
12.2012 - 03.2014
- Use tools such as conduit benders, screwdrivers, pliers, knives, hacksaws and wire stripers.
- Repaired and maintained fixtures, including wall- and ceiling-mounted lighting.
- Installed and tested new fixtures according to project specifications.
- Insulated and tighten connections to improve system performance and prevent short circuits.
- Completed routine electrical systems maintenance such as checking and changing out light bulbs.
- Assisted with electrical work by running conduit and pulling wire.
- Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.
- Assisted with electrical installations, including lighting and smoke detectors.
- Inspected and tested electrical systems to identify connection issues and other faults affecting system performance.
IT Technician
United Oil Co
Gardena, CA
03.2011 - 08.2012
- Repair, install, upgrade and maintain desktop and notebook computers as well as printers and scanners.
- Installing network hardware for stations such as Cisco systems.
- Assembling Hardware to be ready for installing.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
- Patched software and installed new versions to eliminate security problems and protect data.
Education
CA Electrician / Certified -
Long Beach City College
Traffic Signals Technician I / Certified OSHA Construction 30 / Licensed Forklift Operator / Certified - undefined
Skills
Linux and Mac OS - Proficient in iOS/Android DevicesExperienced with Electronic circuit board Experience with electrical basics, able to read schematics & BlueprintsCapable of disassembly and reassembly on complex Electronic devicesWorked with MS Word/Excel/Visio/Outlook and familiar with Adobe Photoshop/Acrobat and AutoCADExperience with mechanical assembly of components from schematics, AutoCADBlueprintsCisco, ServersGood communication skills, Signal generatorsHardware, SolderingClients, SupervisorDetail Oriented, Technician IElectrician, Test equipmentFast, TroubleshootForklift OperatorGPS, UpgradeHand tools, VisioInspectionNotebook computersLightingLinuxMac OSMechanicalMeetingsExcelOutlookWindowsMS WordMulti-MeterNetworksOscilloscopesPrintersQuality ControlReadHardware and software installationOperating systemsTechnical supportSoftware testingEquipment testing and operationFile managementOperational ImprovementMS OfficeOrganizationCommunicationsProblem ResolutionCustomer ServicePreparing ReportsElectrical WiringRepairProblem SolvingProject ManagementQuality Assurance
Hand tool knowledge
Safety and compliance
Diagnostics skill
Blueprints and schematics
Troubleshooting ability
Timeline
Quality Control Engineering Technician
Teletrac, Inc
03.2015 - 03.2016
Experience Field Service Technician
DCS
03.2014 - Current
Assistant Electrician
MN Designs
12.2012 - 03.2014
IT Technician
United Oil Co
03.2011 - 08.2012
Traffic Signals Technician I / Certified OSHA Construction 30 / Licensed Forklift Operator / Certified - undefined
CA Electrician / Certified -
Long Beach City College