Summary
Overview
Work History
Education
Skills
Timeline
Generic

ABNOOB AGAIBY

NORWALK,CA

Summary

Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in medical equipment repair and maintenance. Well-qualified Quality Control Inspector proficient in documentation, reporting and compliance standards.

Overview

11
11
years of professional experience

Work History

Experience Field Service Technician

DCS
Mission Viejo, CA
03.2014 - Current
  • Setup and maintain Medical equipment at Hospitals, Facilities and Patients Homes.
  • Troubleshooting issues with medical equipment over phone and in person with patients and clients.
  • Report and manage defects with medical equipment to supervisor daily.
  • Maintain positive and professional demeanor, having patience when dealing with patients and listen very well to their needs, feedback and insights and share them with company and responsible people.
  • Managed all on-site and off-site installation, repair, maintenance and test tasks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Operated all hand tools and power equipment according to company safety procedures.
  • Trained and supported new hires resulting in better understanding of process flow and safety procedures.
  • Positively engaged with customers and maintained professional appearance at all times as company representative.
  • Discussed and recommended service options with customers and explained costs involved.
  • Cleaned and lubricated parts to keep medical equipment operating at peak performance.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Quality Control Engineering Technician

Teletrac, Inc
Garden Grove, CA
03.2015 - 03.2016
  • Quality Control inspection for GPS systems using Military Standard MILSTD 1050.
  • Inspect, install, repair, and maintain Electric power equipment.
  • Operate variety of hand tools and power equipment (signal generators, DMM).
  • Verified compliance to customer drawings, specs, and additional requirements.
  • Identifying and eliminating surface defects.
  • Participating in team meetings to discuss quality issues and participating in Quality survey.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Completed precise measurements using special tools.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual assessment of products to evaluate conformance with quality standards.
  • Recorded and organized test data for report generation and analysis.
  • Completed supporting documentation for testing procedures, including data capture forms, equipment logbooks and inventory forms.
  • Performed routine maintenance and calibration on testing equipment.

Assistant Electrician

MN Designs
Long Beach, CA
12.2012 - 03.2014
  • Use tools such as conduit benders, screwdrivers, pliers, knives, hacksaws and wire stripers.
  • Repaired and maintained fixtures, including wall- and ceiling-mounted lighting.
  • Installed and tested new fixtures according to project specifications.
  • Insulated and tighten connections to improve system performance and prevent short circuits.
  • Completed routine electrical systems maintenance such as checking and changing out light bulbs.
  • Assisted with electrical work by running conduit and pulling wire.
  • Assisted electrician in basic tasks such as handling tools and completing maintenance work orders.
  • Assisted with electrical installations, including lighting and smoke detectors.
  • Inspected and tested electrical systems to identify connection issues and other faults affecting system performance.

IT Technician

United Oil Co
Gardena, CA
03.2011 - 08.2012
  • Repair, install, upgrade and maintain desktop and notebook computers as well as printers and scanners.
  • Installing network hardware for stations such as Cisco systems.
  • Assembling Hardware to be ready for installing.
  • Investigated and corrected problems with printers, copiers and other peripheral devices.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Patched software and installed new versions to eliminate security problems and protect data.

Education

CA Electrician / Certified -

Long Beach City College

Traffic Signals Technician I / Certified OSHA Construction 30 / Licensed Forklift Operator / Certified - undefined

Skills

Linux and Mac OS - Proficient in iOS/Android Devicesundefined

Timeline

Quality Control Engineering Technician

Teletrac, Inc
03.2015 - 03.2016

Experience Field Service Technician

DCS
03.2014 - Current

Assistant Electrician

MN Designs
12.2012 - 03.2014

IT Technician

United Oil Co
03.2011 - 08.2012

Traffic Signals Technician I / Certified OSHA Construction 30 / Licensed Forklift Operator / Certified - undefined

CA Electrician / Certified -

Long Beach City College

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