Summary
Overview
Work History
Education
Skills
Timeline
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Claire Russell

Claire Russell

Philadelphia,Pennsylvania

Summary

  • Proven team player and skilled in multitasking, I excel in fast-paced environments, as demonstrated at Starbucks where I enhanced customer loyalty through exceptional service and effective new hire training. My friendly demeanor and attention to detail have consistently improved team dynamics and customer satisfaction, showcasing my ability to foster positive relationships and ensure operational excellence.
  • Knowledgeable in marketing with a solid background through the student professional organizations I am active in. Up to date with trends, social media, content creation, and software.
  • Highly motivated and eager to expand my knowledge in marketing, I am always open to learning new skills and exploring innovative strategies. I thrive in dynamic environments and am driven to grow both professionally and personally. With a strong work ethic and a passion for continuous improvement, I am excited to take on new challenges and contribute effectively to any team.

Overview

4
4
years of professional experience

Work History

Barista

Starbucks
11.2022 - Current
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Increased repeat business by providing exceptional customer service and building relationships with patrons.

Customer Service Cashier

Regal Cinemas
07.2021 - 09.2022
  • At Regal Cinemas I worked at the concession stand, the ticket booth, and cleaned theaters. I worked with guests daily to ensure they had a pleasurable experience while at the establishment.

Education

Bachelor of Arts - Marketing

Temple University Fox School of Business
Philadelphia, PA
05-2027

High School Diploma -

Quakertown Community High School
Quakertown, PA
06-2023

Skills

  • Time management
  • Project management
  • Knowledgeable in Excel, able to make PivotCharts and sort data
  • Team player
  • Exceptional customer service
  • Decision-making
  • New hire training
  • Hospitality and accommodation
  • Positive and professional
  • Multitasking Abilities

Timeline

Barista

Starbucks
11.2022 - Current

Customer Service Cashier

Regal Cinemas
07.2021 - 09.2022

Bachelor of Arts - Marketing

Temple University Fox School of Business

High School Diploma -

Quakertown Community High School
Claire Russell