CLARA GALBRAITH
Boca Raton
Summary
Offering positive attitude and genuine interest in delivering exceptional customer service, eager to learn and develop in fast-paced business environments. Brings strong communication skills and ability to work efficiently under pressure. Ready to use and develop multitasking abilities and attention to detail in business positions.
Overview
4
4
years of professional experience
Work History
Restaurant Server
The Poke Company
11.2024 - Current
- Provide customer service, ensuring positive dining experiences for guests.
- Manage multiple guests simultaneously, demonstrating strong multitasking abilities in fast-paced environment.
- Prep food such as raw fish, meat, fruits, and vegetables, with knowledge on health and safety regulations.
- Assist in training new servers on menu offerings and service standards.
Internship Student
GlobalEd
05.2025 - 06.2025
- Planned local events, including logistics, activities, and permits
- Communicated with B2B clients to coordinate promotions and strengthen partnerships
- Worked with Ai applications to complete B2B projects
- Recorded and edited content for social media platforms
- Gathered and organized customer and employee testimonials
- Designed marketing materials, including a map of all retail locations
Lead Hostess
Pei Wei Asian Kitchen
06.2023 - 06.2024
- Monitored dining area for cleanliness and guest satisfaction, addressing concerns proactively.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Organized, stocked and cleaned during shifts to maintain welcoming appearance.
- Cross-trained to handle different restaurant roles, including cashier, food-running, to-go stations, and bussing tables.
Lead Hostess
Aji Sushi & Teppan
04.2022 - 05.2023
- Managed reservation system to optimize seating efficiency during peak hours.
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Coordinated with kitchen staff to communicate guest needs and special requests.
- Assisted in training new hosts on customer service standards and operational procedures.
- Developed strong relationships with repeat customers, enhancing overall dining experience.
- Handled phone reservations and inquiries
Education
International Business Undergraduate - Buisness
Florida Atlantic University
Boca Raton12-2027
High School Diploma -
West Orange High School
Winter Garden, FL05.2024
Skills
- Sales
- Creativity
- Certification of Word and PowerPoint
- Social media
- Marketing
- Red-Cross Certification
- Guest service
- Customer satisfaction
- Detail-oriented
Timeline
Internship Student
GlobalEd
05.2025 - 06.2025
Restaurant Server
The Poke Company
11.2024 - Current
Lead Hostess
Pei Wei Asian Kitchen
06.2023 - 06.2024
Lead Hostess
Aji Sushi & Teppan
04.2022 - 05.2023
International Business Undergraduate - Buisness
Florida Atlantic University
High School Diploma -
West Orange High School