Tayla Sinclair
San Clemente,USA
Summary
I work well in fast paced environments and always ensure everything I do is done at an above satisfactory level. I enjoy and work well with others and always maintain focus and a positive attitude in stressful situations. I have excellent time management skills and work well in leadership, customer service, and sales type positions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Server
Xanterra Travel Collection
Mammoth, Wyoming
04.2025 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Managed cash transactions accurately with attention to detail, minimizing discrepancies in daily reports.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
Cashier/Sales Associate
Yosemite Hospitality
Yosemite Valley, CA
07.2024 - 10.2024
- Efficiently processed customer transactions, handling cash and electronic payments.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Managed inventory levels by restocking shelves and organizing displays.
- Ensured compliance with safety and cleanliness standards throughout the store.
Server
Asada Cantina + Kitchen
San Clemente, CA
05.2022 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked guests' identification before serving alcoholic beverages.
Hostess
Asada Cantina + Kitchen
San Clemente, CA
09.2021 - 05.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Head Server/Supervisor
Two Stones Grill
Tsawwassen, BC
09.2019 - 02.2022
- Trained servers on order management, food service quality and how to build rapport with guests.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Utilized communication skills with kitchen staff to deliver guest meals in a timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest.
Server/Cashier/Dishwasher
Salt Water Cafe
Point Roberts, WA
05.2018 - 10.2018
- Kept kitchen areas clean by removing trash and organizing supplies.
- Cleared, washed, and stacked all plates, dining utensils, and trays quickly and without breaking.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect guests' health.
- Took guests food and beverage orders quickly and correctly up at the till using a POS system.
- Ensured guests were given the correct change when paying with cash.
- Ran food and beverage orders to tables and made sure everything came out to order and guests had everything necessary to enjoy their meal.
Education
Highschool diploma -
South Delta Secondary School
06.2019
Skills
- Serving Experience (5 years)
- Reliability
- Customer service
- Restaurant Experience
- Sales
- Time management
- Hospitality
- Serving
- Food handling
- Restaurant experience
Certification
- Food Handler Certification
- Driver's License November 2021 to December 2025
CUST
Authorized to work in the US for any employer
Timeline
Restaurant Server
Xanterra Travel Collection
04.2025 - Current
Cashier/Sales Associate
Yosemite Hospitality
07.2024 - 10.2024
Server
Asada Cantina + Kitchen
05.2022 - 07.2024
Hostess
Asada Cantina + Kitchen
09.2021 - 05.2022
Head Server/Supervisor
Two Stones Grill
09.2019 - 02.2022
Server/Cashier/Dishwasher
Salt Water Cafe
05.2018 - 10.2018
Highschool diploma -
South Delta Secondary School