Clara Jewell
Norridgewock,ME
Summary
Resourceful Loyalty Specialist known for high productivity and efficient task completion. Specializes in customer relationship management, data analysis, and reward program development to enhance loyalty initiatives. Excels in communication, problem-solving, and adaptability, ensuring seamless execution of loyalty strategies and fostering customer retention.
Overview
5
5
years of professional experience
Work History
Loyalty Specialist
T-Mobile, Custom Wireless
Oakland, Maine
11.2023 - Current
- Assisted customers with loyalty program enrollment and benefits explanation.
- Collaborated with team members to enhance customer satisfaction and retention strategies.
- Conducted training sessions for new staff on loyalty program systems and procedures.
Baristas
Aroma Joe's Coffee
Waterville, Maine
11.2021 - 08.2022
- Prepared high-quality coffee beverages following standard recipes.
- Operated espresso machines and other coffee equipment efficiently.
- Maintained cleanliness of the work area and equipment consistently.
Education
Skowhegan High School
Skowhegan, MESkills
- Customer relationship management
- Conflict resolution
- Engagement strategies
- Team collaboration
- Loyalty program management
- Effective communication
- Problem solving
- Time management
- Retention reporting
Timeline
Loyalty Specialist
T-Mobile, Custom Wireless
11.2023 - Current
Baristas
Aroma Joe's Coffee
11.2021 - 08.2022
Skowhegan High School