Talented Patient Care Coordinator focused on care planning and case management. 10+ years as a Care Coordinator offering direct patient care in multiple settings. Experience working in groups via remote settings and large physician practices.
Overview
12
12
years of professional experience
Work History
Patient Care Coordinator
Swedish Medical Group, Puget Sound Patient Access
09.2023 - Current
Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Verified patient insurance eligibility and entered patient information into system.
Patient Care Coordinator
Swedish Sand Point Primary Care
08.2022 - Current
Treatment and Insurance Coordinator
Adair Family Dentistry
11.2020 - 11.2021
Treatment and Insurance Coordinator
Robert D. White, DDS
09.2012 - 03.2020
Education
AAS - Paralegal Studies
Edmonds Community College
RDA -
Eton Technical Institute
06.1997
Skills
Epic Software
Certified Mastery of all modules of Dentrix
ClaimX and NEA Software
Insurance Answers Plus
Claim and pre-authorization submission and follow-through, including narrative and appeals