Clara Madden
Cedar Park
Summary
Dynamic team player with strong customer service skills honed at Whataburger, where I enhanced customer satisfaction through effective complaint resolution. Proven ability to foster collaboration and mentor peers while maintaining operational excellence. Adaptable and committed to achieving team goals, leveraging both leadership qualities and computer skills to drive success.
Overview
4
4
years of professional experience
Work History
Team Member
Whataburger Restaurants Unit 906
08.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Volunteer
Hill Country Community Ministries Thrift Store
08.2021 - 05.2024
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Sorted and priced all new donations
Education
No Degree - Business Administration
Austin Community College
Austin, TX05-2027
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Flexible schedule
Timeline
Team Member
Whataburger Restaurants Unit 906
08.2023 - Current
Volunteer
Hill Country Community Ministries Thrift Store
08.2021 - 05.2024
No Degree - Business Administration
Austin Community College
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