Summary
Overview
Work History
Education
Skills
Certification
Languages
Extracurricular activities
Timeline
Babysitter
Clara Mapel

Clara Mapel

Cambridge,MA

Summary

Dynamic and reliable professional with experience at JP Licks, excelling in high-pressure environments. Proven ability to enhance customer satisfaction through effective communication and upselling techniques. Skilled in maintaining cleanliness and organization, while demonstrating patience and empathy in childcare settings. Committed to fostering positive relationships and ensuring safety in all interactions.

Experienced with creating safe and engaging environment for children. Uses effective communication to interact with both children and parents, ensuring clear understanding of expectations. Track record of managing multiple tasks simultaneously, demonstrating strong organizational skills and attention to detail.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Scooper

JP Licks
05.2025 - Current
  • Handled high-pressure situations during peak hours by remaining calm and efficient in fulfilling customer orders.
  • Promoted a positive atmosphere by engaging with customers and providing cheerful service.
  • Ensured optimal product quality by consistently checking inventory and removing expired items.
  • Increased sales through upselling additional toppings and menu items to customers.
  • Sustained store''s visual appeal by regularly organizing display cases and making sure all signage was updated accordingly.
  • Mastered the art of scoop sizing, delivering consistent portions each time for maximum customer satisfaction.
  • Streamlined order processing for faster turnover using effective communication with team members.

Babysitter

03.2018 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Staff Member

Gately Youth Center
05.2024 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Developed strong relationships with co-workers that resulted in seamless teamwork during challenging situations or emergencies.
  • Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, behavior management, and staff training.

Education

High School Diploma -

Cambridge Rindge And Latin
Cambridge, MA
06-2026

Skills

  • Cleanliness and organization
  • Patience and empathy
  • Reliability and punctuality
  • Motivation and initiative
  • Time management expertise
  • Cash handling proficiency
  • Food safety
  • Listening and comprehension
  • Problem-solving
  • Positive engagement
  • Effective communication
  • Child supervision
  • Attention to detail
  • Problem resolution
  • First aid

Certification

First Aid Certified

Languages

English
Native or Bilingual
Spanish
Professional Working
Tagalog
Professional Working

Extracurricular activities

- Dancer at Deborah Mason Performing Arts Center

- Member of Cambridge Youth Dance Program

- Varsity Cheerleader at Cambridge Rindge and Latin High School

- Varsity Indoor and Outdoor Track at Cambridge Rindge and Latin

- Member of Iskwelahang Pilipino, a Filipino cultural school

- Captain of the Dance Team at Iskwelahang Pilipino

- Member of the Cancer Support Club at Cambridge Rindge and Latin High School

- Member of Philippine Living Heritage Initiative

Timeline

Scooper

JP Licks
05.2025 - Current

Staff Member

Gately Youth Center
05.2024 - 08.2024

Babysitter

03.2018 - Current

High School Diploma -

Cambridge Rindge And Latin

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