Clara Naseef
STATEN ISLAND
Summary
With a diverse background in customer relations, creative direction, and data management, I bring a well-rounded skill set that combines effective communication, problem-solving, and strategic thinking. My experience across industries has equipped me with the ability to adapt quickly, lead cross-functional teams, and deliver results under pressure. Skilled in cultivating strong client relationships, and applying innovative problem-solving strategies to enhance business growth and operational efficiency.
Overview
7
7
years of professional experience
Work History
Account Manager
Joyadigital
Staten Island
07.2024 - 05.2025
- Developed strategies to increase revenue from existing accounts.
- Utilized problem-solving skills when dealing with difficult customers.
- Conducted market research to identify potential customers.
- Negotiated contracts with clients to maximize profitability.
Flight Attendant
Air Cairo
Cairo
01.2023 - 06.2024
- Responded to medical emergencies as needed during flights.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Inspected cabins before and after flights to identify and address problems impacting flight operations, safety or passenger comfort.
Creative Director
NWG media production house
Cairo
11.2021 - 12.2022
- Analyzed customer feedback data to inform future product design decisions.
- Developed and implemented innovative strategies to increase brand awareness.
- Managed a team of designers, copywriters, photographers, illustrators, videographers, and other creatives.
Data Entry Clerk
national council for women
Cairo
05.2018 - 12.2020
- Created spreadsheets to track data entries.
- Maintained confidentiality of sensitive information entered into the system.
- Maintained updated knowledge of industry trends related to data entry operations.
Education
Bachelor of Arts - Mass Communication
Misr University For Science & Technology
October City06-2021
Skills
- Customer relationship management
- Customer retention
- Problem resolution
- Conflict management
- Effective communication
- Time management
- Teamwork and collaboration
- Schedule management
Languages
Arabic
Native/ Bilingual
Timeline
Account Manager
Joyadigital
07.2024 - 05.2025
Flight Attendant
Air Cairo
01.2023 - 06.2024
Creative Director
NWG media production house
11.2021 - 12.2022
Data Entry Clerk
national council for women
05.2018 - 12.2020
Bachelor of Arts - Mass Communication
Misr University For Science & Technology
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