Clara Rodriguez Linares
Katy,TX
Summary
Area Manager with a proven track record at KinderCare Learning Centers, great team leadership. Enhancing customer satisfaction and retention. Skilled in client relationship management, fostering collaboration, and implementing strategies that drive operational excellence and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Area Manager
KinderCare Learning Centers
01.2022 - Current
- Assisted in training team members on operational procedures and safety protocols.
- Developed familiarity with inventory management systems to support daily operations.
- Supported scheduling and coordination of staff for optimal coverage during peak hours.
- Participated in routine inspections to ensure compliance with safety standards.
- Contributed to maintaining cleanliness and organization of work areas to enhance efficiency.
- Adapted quickly to new processes, improving workflow consistency across shifts.
- Collaborated with team members to resolve customer inquiries effectively and efficiently.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
- Ensured compliance with all relevant regulations, maintaining detailed records and documentation as required.
- Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Developed and implemented strategies to improve customer service and increase sales.
- Achieved high employee retention rates by creating an inclusive work environment where staff felt valued and supported.
- Established clear objectives for each project, setting expectations and assigning appropriate resources as needed.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Built relationships with customers and community to establish long-term business growth.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Center Director
Kindercare Knowledge Learning Center
01.2020 - 01.2022
Center Director
West Kingsland KinderCare
01.2017 - 01.2020
Assistant Manager
Cinco Ranch KinderCare
01.2015 - 01.2017
Kindergarten Teacher
Cinco Ranch High Kindercare
11.2013 - 01.2015
Lead Pre-K Teacher
Sunny Isles Kids Academy
10.2011 - 11.2013
Education
Bachelor of Science - Educational Leadership And Management
University Of Havana
Havana , CubaGED -
Rassmusen College
Houston, TXSkills
- Effective team leadership
- Process optimization management
- Client relationship management
- Collaborative team development
Certification
Texas Director Credentials
Timeline
Area Manager
KinderCare Learning Centers
01.2022 - Current
Center Director
Kindercare Knowledge Learning Center
01.2020 - 01.2022
Center Director
West Kingsland KinderCare
01.2017 - 01.2020
Assistant Manager
Cinco Ranch KinderCare
01.2015 - 01.2017
Kindergarten Teacher
Cinco Ranch High Kindercare
11.2013 - 01.2015
Lead Pre-K Teacher
Sunny Isles Kids Academy
10.2011 - 11.2013
Bachelor of Science - Educational Leadership And Management
University Of Havana
GED -
Rassmusen College
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