Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
BusinessAnalyst

Clara Stuerenberg

Hebron

Summary

Dynamic Management and Program Analyst with the IRS, adept at data analysis and policy writing. Successfully facilitated workshops to enhance staff understanding of new procedures, while demonstrating exceptional problem-solving and communication skills. Proven ability to collaborate across departments, optimizing program operations and delivering outstanding customer service.

Overview

24
24
years of professional experience

Work History

Management and Program Analyst

Internal Revenue Service, IRS
Covington
02.2001 - Current
  • Conducted research to evaluate trends and best practices related to program development.
  • Collaborated with other departments within the organization to develop strategies for optimizing program operations.
  • Organized workshops designed to educate staff on new policies or procedures associated with specific programs.
  • Participated in meetings with senior management team members in order to discuss key objectives related to ongoing projects.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

High School Diploma -

School For Creative And Performing Arts
Cincinnati, OH
01-1985

Principles of Accounting

Northern Kentucky University
Newport, KY

Typing I & II

Cincinnati Technical College
Cincinnati, OH

Skills

  • Data analysis and policy writing
  • Workshop facilitation and collaboration
  • Customer service and problem solving
  • Time management
  • Effective communication
  • Adaptability and resilience
  • Professionalism
  • Work ethic

Affiliations

  • I have a love for the Arts.
  • I have volunteer at the local soup kitchen and clean-up local community.
  • I enjoy traveling and exploring different regions of the world.

Accomplishments

During my career, I received an outstanding evaluation each year.

I have received a Special Act Award and three Managers Award.

I am a Certified Classroom Instructor, received the certification from the education department.

Timeline

Management and Program Analyst

Internal Revenue Service, IRS
02.2001 - Current

High School Diploma -

School For Creative And Performing Arts

Principles of Accounting

Northern Kentucky University

Typing I & II

Cincinnati Technical College

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