Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Possesses versatile skills in project management, problem-solving, and collaboration.
Overview
15
15
years of professional experience
Work History
Intervention Aide
Ethos Academy
07.2022 - 05.2024
Maintained detailed records of student performance and growth, informing future instructional decisions and modifications.
Communicated regularly with parents regarding student progress, addressing concerns and celebrating achievements.
Participated in professional development workshops to stay current on best practices in intervention strategies and methodologies, enhancing effectiveness as an aide.
Supported special education students by adapting instructional materials to meet their unique needs and providing accommodations as needed.
Assisted teacher in developing engaging lesson plans that catered to diverse learning styles, fostering a positive learning environment.
Assisted teachers with grading assignments promptly giving valuable feedback allowing them to tailor future instruction more effectively.
Implemented data-driven instructional strategies, resulting in improved student outcomes and growth over time.
Managed classroom behavior using proactive techniques, ensuring a safe and focused learning space for all students.
Provided one-on-one and small group instruction for students struggling with specific subjects, increasing their academic success.
Collaborated with teachers to identify students in need of additional support, improving overall classroom performance.
Utilized various assessment tools to measure student progress toward academic goals, guiding targeted interventions accordingly.
Facilitated social skills development by promoting positive peer interactions and modeling appropriate behaviors during class activities.
Served as an advocate for students in need of extra support, working closely with school counselors and administrators to ensure their academic success was prioritized.
Provided extra support during homework sessions after school hours, helping students complete assignments accurately while reinforcing key concepts from the day''s lessons.
Supported classroom teachers by managing administrative tasks such as creating visual aids, preparing materials, and organizing resources for lessons.
Monitored student progress through ongoing assessments, adjusting instruction based on individual needs and goals.
Conducted small group reading sessions to improve students'' fluency and comprehension, fostering a love for literature and learning.
Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Insurance Underwriter
Allen Financial Insurance Group
07.2019 - 02.2021
Performed clean, high-quality work at all times.
Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
Enhanced customer satisfaction through timely communication and effective negotiation of policy terms.
Maintained compliance with industry regulations and company guidelines during all underwriting activities.
Consistently met or exceeded performance targets by effectively managing daily workload and adhering to strict deadlines.
Collaborated with agents to develop customized insurance packages, meeting specific client needs.
Streamlined underwriting processes, resulting in faster turnaround times for clients seeking coverage.
Mentored junior underwriters, fostering a positive team environment focused on achieving business objectives.
Developed and maintained strong relationships with brokers to streamline underwriting process.
Streamlined underwriting processes for quicker turnaround times, enhancing client satisfaction.
Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
Collaborated with other professionals to develop innovative underwriting solutions.
Shift Supervisor
KFC/ Taco Bell
01.2009 - 01.2014
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helped store management meet standards of service and quality in daily operations.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Education
Bachelor of Early Childhood Care And Education - Early childhood Special Development
Grand Canyon University
01.2021
Cosmetology license - Cosmetology
Cutting Edge Style Academy
05.2011
High school diploma -
Thunderbird High School
05.2009
Skills
Organizational and Communication Skills
Leadership Experience
Customer Service
Adaptability and flexibility
Critical thinking
Multitasking abilities
Timeline
Intervention Aide
Ethos Academy
07.2022 - 05.2024
Insurance Underwriter
Allen Financial Insurance Group
07.2019 - 02.2021
Shift Supervisor
KFC/ Taco Bell
01.2009 - 01.2014
Bachelor of Early Childhood Care And Education - Early childhood Special Development
Grand Canyon University
Cosmetology license - Cosmetology
Cutting Edge Style Academy
High school diploma -
Thunderbird High School
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