Clara Wukelich

• Developed and implemented patient care protocols to enhance service delivery quality.
• Collaborated with interdisciplinary teams to optimize patient treatment plans and outcomes.
• Streamlined operational procedures, improving efficiency in hospice services.
• Trained staff on best practices for palliative and hospice carecare and patient communication techniques.
• Developed strategic partnerships to enhance business growth and market presence.
• Led cross-functional teams to implement operational improvements and streamline processes.
• Interacted well with customers to build connections and nurture relationships.

• Coordinated patient care plans with interdisciplinary teams to ensure holistic support.
• Conducted comprehensive assessments to determine patient needs and preferences.
• Managed medication administration and monitored patient responses for safety and efficacy.
• Advocated for patients and families, ensuring access to necessary resources and services.
• Educated patients and caregivers on disease management and end-of-life options.
• Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.

• Directed strategic initiatives improving service delivery across multiple healthcare facilities.
• Led cross-functional teams to enhance operational efficiency and patient outcomes.
• Developed and implemented comprehensive policies ensuring regulatory compliance and best practices.
• Oversaw budget management, aligning financial strategies with organizational goals.
• Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Maintained P&L and shouldered corporate fiscal responsibility.

Compliance and Risk Manager for Bella Care Hospice a subsidary