Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Clara Ivonne Grisales

Norwalk,CA

Summary

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally. Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Location Agent

CBAV Inc./World Locations
Los Angeles, CA
01.1999 - 02.2024
  • Prepared and presented contracts and other legal documents to clients.
  • Cultivated strong relationships with film industry professionals, leveraging connections to generate referrals and new business opportunities.
  • Reviewed property listings, interviewed potential clients, accompanied clients to scout properties and effectively communicated condition and prepared production contracts.
  • Streamlined internal processes for improved efficiency and productivity within agency.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Conducted Presentations and recommendations to client to identify potential and suitable properties based on individual production needs.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Established positive flow of communication with producers, clients, and personnel involved in filming commercials, films and stills photography.
  • Negotiated contracts with producers and property owners to maximize productivity.
  • Followed up on customers' inquiries to assess satisfaction with provided solutions.
  • Coordinated appointments to show producers prospective filming properties.
  • Informed clients of policies and procedures.
  • Established strong customer relationships, building recommendations and loyalty.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Organized and detail-oriented with strong work ethic.
  • Self-motivated, with strong sense of personal responsibility.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked well in team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations. Scheduled personnel needed for each project to ensue contracts were abide by all parties.
  • Scheduled personnel needed for each project to ensue contracts were abide by all parties.
  • Processed City Permits for filming and photo shoots.
  • Research for new listings.
  • Preparing invoices, certificates of insurance, collecting payments from clients and paying vendors, freelance employees, sending wire transfers and balancing books for each project.

Manager

CBAV Inc / World Locations
Los Angeles, CA
01.1999 - 02.2024
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Accomplished multiple tasks within established timeframes.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Established team priorities, maintained schedules and monitored performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Defined clear targets and objectives and communicated to other team members.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Participated in team projects, demonstrating ability to work collaboratively and effectively.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Acted as team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked well in team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Real Estate Agent

Allied Real Estate School
Warren, PA
08.2024

Leadership

Cottonwood Leadership College
Los Alamitos, CA
06.2015

High School Diploma -

Tecnical Particular De Cuautemoc
Chihuahua Mexico
06.1992

Skills

  • Customer needs determination
  • Client Relationship Management
  • Analytical and Logical Thinking
  • Property Research
  • Database Maintenance
  • Positive Attitude
  • Goal-oriented mindset
  • Negotiation
  • Information documentation
  • Problem-Solving
  • Customer service abilities
  • Client Relations
  • Organizational Skills

Languages

English
Spanish

Timeline

Location Agent

CBAV Inc./World Locations
01.1999 - 02.2024

Manager

CBAV Inc / World Locations
01.1999 - 02.2024

Real Estate Agent

Allied Real Estate School

Leadership

Cottonwood Leadership College

High School Diploma -

Tecnical Particular De Cuautemoc

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Clara Ivonne Grisales