Summary
Overview
Work History
Education
Skills
References
Timeline
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Clara Jackson

Coconut Creek,FL

Summary

I am passionate and dedicated to getting the job done. I am an enthusiastic and self motivated individual who works well with other people and also using my own initiative. I am flexible and adaptable to exacting circumstances. I am consistent in meeting deadlines, achieving project objectives and critical tasks, while maintaining the high standards associated with my job duties.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Publix
07.2020 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
  • Fixed problems with different money transactions like money orders, and money transfers
  • Led shifts and made sure breaks were taken on time and people were all in the right place
  • Improved overall team morale through active participation in group discussions, sharing insights from personal experiences or observations of successful strategies used elsewhere in the organization.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Automotive Technology

Atlantic Technical College
Pompano Beach, FL
06.2025

Business

Broward College
Fort Lauderdale, FL
12.2024

High School Diploma -

J.P. Taravella High School
10600 Riverside Dr, Coral Springs, FL 33071
06.2021

Skills

  • Organization and multitasking
  • Team leadership
  • Problem-Solving Abilities
  • Service Upselling

References

Courtney Deuyour- Customer Service Manager, Publix

954-803-8660

Kayla Stricker- Customer Service Assistant Manager, Publix

561- 716-2557

Timeline

Customer Service Representative

Publix
07.2020 - Current

Automotive Technology

Atlantic Technical College

Business

Broward College

High School Diploma -

J.P. Taravella High School

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Clara Jackson