Clara Jeanne Cremer
Osterath, Germany,Nordrhein-Westfalen
Summary
My primary goal is to consistently deliver exceptional passenger service, ensuring a comfortable, safe, and positive experience that goes above and beyond expectations. I aim to build strong rapport with passengers, fostering a welcoming and supportive atmosphere. I am dedicated to addressing any needs or concerns with efficiency and professionalism, contributing to passengers satisfaction and loyalty. Ultimately, I am committed to contribute the companies reputation for outstanding service and passenger satisfaction.
Overview
6
6
years of professional experience
Work History
Project Support Manager
Vertiv
10.2024 - Current
- Developing skills in office management, administrative support by assisting with the coordination of updated service procedures and internal team communications.
- Gaining essential office management skills, including proficiency in Microsoft Excel for data analysis and Word for document creation.
Au Pair
Cultural Care
10.2023 - 10.2024
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in english through immersive conversation and activities.
- Transported children safely to school, activities and appointments on time.
Event Hostess
Exhibition Center
08.2023 - 09.2023
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
- Coordinated with catering teams to ensure timely delivery of food and beverages, enhancing overall guest satisfaction.
Barista
Go To Italiano Cafe
06.2019 - 09.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting international customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Robert-Schuman-Europa Schule
Willich, Germany 06-2023
Skills
- Customer relations
- Teamwork
- Time management
- Multitasking Abilities
- Project scheduling
Languages
German
Native or Bilingual
English
Native or Bilingual
Timeline
Project Support Manager
Vertiv
10.2024 - Current
Au Pair
Cultural Care
10.2023 - 10.2024
Event Hostess
Exhibition Center
08.2023 - 09.2023
Barista
Go To Italiano Cafe
06.2019 - 09.2023
High School Diploma -
Robert-Schuman-Europa Schule
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