Clare Sorman
Saint Paul,MN
Summary
Small business owner with extensive management experience, proficient in fostering professional relationships with partners, vendors, and clients. Demonstrates strong operational and financial management skills, consistently achieving and surpassing organizational objectives. Leverages business acumen and decisive judgment to drive success. Brings thirty years of volunteer experience with nonprofits, advocacy groups, and local educational institutions.
Overview
12
12
years of professional experience
Work History
Owner and Program Director
The Surrogacy Center
Roseville, MN
06.2017 - Current
- Manage daily operations of the surrogacy agency and client interactions
- Develop and implement policies for ethical practices in surrogacy services
- Coordinate communication between intended parents, surrogates, legal and medical professionals
- Oversee marketing strategies to enhance agency visibility and client engagement
- Cultivate relationships with healthcare providers and other industry professionals to streamline client referrals and support
- Evaluate and improve operational workflows for enhanced service delivery
- Manage daily operations of business, including hiring and training staff
- Oversee budgeting and financial management
- Create marketing campaigns to attract new customers
- Review legal documents related to business operations
- Ensure compliance with local, state, and federal regulations
Operations Manager
Steven B. Schmidt Mediation
Minneapolis, MN
04.2015 - 05.2017
- Managed daily operations of mediation and arbitration services and client interactions
- Coordinated schedules for mediator and clients to optimize service efficiency
- Implemented process improvements to streamline case management workflows
- Facilitated communication between clients and mediators for effective resolutions
- Maintained accurate records of mediation sessions and client feedback
- Transcribed Court documents for mediator and submitted them through e-file system
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement
- Oversaw financial management, budget management, accounting and payroll activities
- Special projects as directed
Case Manager
Moxie, Inc.
Minneapolis, MN
03.2013 - 04.2015
- Maintained comprehensive case records using electronic documentation systems for compliance purposes.
- Compiled and submitted case reports to supervisors as required.
- Communicated with legal service providers and social service agencies regarding case updates.
- Participated in team meetings and training sessions to enhance overall effectiveness.
- Streamlined electronic records management by converting and organizing all existing documents.
- Maintained accurate logs and client records according to department policies for effective monitoring.
Education
Bachelor of Arts - Art History And Theater
University of Wisconsin, Madison
Madison, WI06-1999
Skills
- Project management and administration
- Budgeting and financial oversight
- Client service and relations
- Marketing and data analysis
- Team building and problem solving
- Cost reduction strategies
- Business operations management
- Strategic planning and execution
Prior Experience
- Stay-at-home-parent from 2011-2012 after having my first child
- Fill-in Legal Assistant for Walling, Bert & Debele (2010-11)
- Scheduling and Events Director for Minnesotans for Matt Entenza (2009-10)
- Executive Assistant for Planned Parenthood of MN, ND & SD (2007-09)
- Scheduling Director for Keith Ellison for Congress (2006)
- Events Director for Ford Bell for U.S. Senate (2005-06)
- Field Organizer for Mayor R.T. Rybak (2005)
- Executive Assistant for the MN Council on Foundations (2003-05)
Affiliations
- Gardening
- Cooking
- Traveling
- Theater
- Crafting
Volunteer Experience
- Emmet D. Williams Elementary PTA
- Roseville Area Middle School
- Planned Parenthood
- Gift of Adoption
- Audubon Neighborhood Association
- St. David's Center
- Juvenile Diabetes Research Foundation
- Various local and statewide campaigns
Accomplishments
- Completed Get on Board Program presented by Great Minnesota Schools, May 2025
Timeline
Owner and Program Director
The Surrogacy Center
06.2017 - Current
Operations Manager
Steven B. Schmidt Mediation
04.2015 - 05.2017
Case Manager
Moxie, Inc.
03.2013 - 04.2015
Bachelor of Arts - Art History And Theater
University of Wisconsin, Madison
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