Quote
Overview
Summary
Work History
Education
Skills
Certification
Languages
Websites
Timeline
BusinessAnalyst
DIANA M. VALDIVIA

DIANA M. VALDIVIA

Strategic Business Development Executive | Community Advancement & Resilience Strategist | Workforce & Economic Transformation Leader
Miami,FL

Quote

There are two types of people who will tell you that you cannot make a difference in this world: those who are afraid to try and those who are afraid you will succeed.
Ray Goforth

Overview

18
18
years of professional experience
3
3
Certificate
4
4
years of post-secondary education

Summary

Economic growth happens where business strategy, workforce development, and community investment intentionally intersect.

As a Strategic Business Development Executive and Community Partnerships, Engagement & Impact Lead, I bring 18+ years of experience advancing regional growth, strengthening employer partnerships, and leading cross-sector initiatives across public and private sectors. I focus on translating policy, funding, and market intelligence into practical, scalable solutions that strengthen talent pipelines, expand market access, and create measurable economic and community impact.

In my work as a regional workforce leader and designated Regional Apprenticeship Navigator, I have led multi-stakeholder coordination and policy alignment efforts supporting the expansion of registered apprenticeship pathways and sustainable workforce strategies.

Throughout my career, I have driven business development initiatives that strengthen employer pipelines, advised stakeholder and intermediary groups on strategies that support market growth and expansion, and consistently delivered double-digit profitability gains, new market development, and significant cost efficiencies in senior commercial leadership roles.

My background leading commercial strategy and market expansion across Latin America, the Caribbean, and Travel Retail markets shapes my results-driven, globally informed approach to public–private partnership and regional competitiveness. I am driven by work that creates intentional and meaningful, lasting outcomes for businesses, communities, and the workforce—especially where strategy, partnership, and execution must align to move initiatives from concept to measurable impact.

📍 Open to leadership opportunities in Economic Development, Strategic Business Development, Community Partnerships, Engagement & Impact, Commercial Strategy, and Public–Private Partnerships.

Work History

Business Development Executive

CareerSource South Florida (SFWIB) - Miami-Dade County
Miami, FL
09.2022 - 01.2026

Strategic Business Development Executive | Community Partnerships, Engagement & Impact Lead | Workforce & Economic Transformation Strategist

  • Serve as a key liaison between community-based organizations, nonprofit partners, educational institutions, employers, and government agencies to advance workforce development initiatives and equitable access to services.
  • Lead public–private and nonprofit collaborations to design and implement workforce programs that support underserved populations, strengthen employer pipelines, and enhance regional economic mobility.
  • Designated Regional Lead Apprenticeship Navigator, coordinating with nonprofits, workforce boards, and education partners to secure approval and registration of 22 workforce board–approved apprenticeship programs aligned with high-demand industries.
  • Support and participate in fundraising campaigns, community outreach initiatives, and workforce-related events, including employer roundtables, information sessions, and regional engagement activities that drive program awareness and stakeholder investment.
  • Engage and support 400+ employers and nonprofit partners, translating workforce and community needs into scalable talent solutions that improve retention, business growth, and long-term sustainability.
  • Collaborate with state and federal agencies to align grant funding and workforce resources, ensuring effective deployment of public and nonprofit funding streams in support of apprenticeship programs, community initiatives, and employer business services.
  • Serve as a trusted advisor to employers, nonprofit leaders, and community stakeholders, providing technical assistance on workforce services, compliance requirements, performance outcomes, and partnership development.
  • Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) extensively to prepare reports, track performance metrics, develop presentations, manage stakeholder communications, and support executive-level briefings.
  • Leverage bilingual fluency in English and Spanish to engage diverse employers, community organizations, nonprofit partners, and program participants, enhancing outreach, accessibility, and program impact.

Executive Office Manager

CNC Management Group, Inc.
Miami, FL
08.2019 - 09.2022

Executive Office Manager | Manager Of HR, Payroll, Corporate Accounting and Bookkeeping

  • Provided financial leadership across enterprise operations, including cash-flow oversight, internal controls, and cost-optimization strategies, contributing to $3.2M in corporate profitability (2021).
  • Partnered directly with the Owner–President to deliver accurate financial analysis on organizational performance, liquidity, and cash flow to support strategic business decisions.
  • Managed accounts payable and receivable, bookkeeping, reconciliation, and financial data validation, ensuring fiscal integrity and regulatory compliance.
  • Ensured compliance with federal, state, and local tax and labor regulations, maintaining audit readiness and accurate reporting.
  • Led ethical and compliant Human Resources operations, including payroll administration, workforce compliance, talent acquisition and employee relations management.
  • Prepared executive-level financial, regulatory, and statistical reports supporting governance, transparency, and leadership oversight.

Regional Business Development Manager

Swatch Group US
Miami, FL
01.2013 - 07.2019

Regional Business Development Manager | Sales & Commercial Leadership (Caribbean, Latin America & Travel Retail | 2013–2019)
Promoted from Regional Product Merchandiser & Training Manager (Longines) to Regional Business Development Manager, Sales & Training (Calvin Klein)

  • Led regional commercial strategy across 140+ retail locations (including flagship, SIS, and Travel Retail), driving double-digit profitability growth and market expansion across multiple regions.
  • Delivered 12% and 32% regional profitability gains, established three new regional markets, and executed 38 key Travel Retail locations through data-driven forecasting and cross-functional leadership.
  • Exercised fiscal stewardship over regional commercial and marketing budgets, achieving 24%–57% cost savings while increasing average monthly sales per account by 16%.

Education

Bachelor of Science - Business Communications

University of Phoenix
Miami, FL
10.2007 - 05.2009

Associate of Arts (A.A.) - Business Administration

Miami Dade College
Miami, FL
09.2000 - 06.2003

Skills

  • Business Development and Planning
  • Community, Nonprofit and Stakeholder Partnership Development
  • Resource Development Initiatives and Community Advancement Events
  • Strategic Workforce Development & Employer Engagement
  • Public–Private Partnerships & Collaboration
  • Economic Development Strategy
  • Grant-Funded Program Support
  • Microsoft Office Suite (Advanced)
  • Data Tracking, Reporting & Presentations
  • Professional Training and Development (Certified)
  • Bilingual Communication Expert (English & Spanish)
  • Corporate Financial & Operational Management
  • Project Management Administration
  • CRM Platforms
  • B2B and B2C Marketing Practices
  • Market Trend Analysis
  • Digital & Social Media Marketing Content Development Expert

Certification

  • Workforce Innovation Opportunity Act (WIOA), Tier I and II Training Completion (2023)
  • Certified Learning Facilitator(CLF) Certification, INIFAC Academy (2012)
  • Certified Notary Public(CNP), State of Florida (2025)

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Business Development Executive

CareerSource South Florida (SFWIB) - Miami-Dade County
09.2022 - 01.2026

Executive Office Manager

CNC Management Group, Inc.
08.2019 - 09.2022

Regional Business Development Manager

Swatch Group US
01.2013 - 07.2019

Bachelor of Science - Business Communications

University of Phoenix
10.2007 - 05.2009

Associate of Arts (A.A.) - Business Administration

Miami Dade College
09.2000 - 06.2003
DIANA M. VALDIVIAStrategic Business Development Executive | Community Advancement & Resilience Strategist | Workforce & Economic Transformation Leader