Tow Truck Driver
JML Towing and Recovery LLC
Bowie, MD
06.2024 - Current
Tow
- Assisted with the loading and unloading of vehicles onto tow truck.
- Maintained accurate records of all towing activities.
- Performed vehicle inspections prior to towing.
- Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Inspected tow trucks before and after use for mechanical issues or damage.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Repaired broken down vehicles on the side of the road when needed.
- Utilized radios or telephones to communicate with dispatch personnel regarding job details.
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Assisted customers in understanding how tow trucks work and what services are available.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Drove a variety of tow trucks depending on the size and weight of the load being towed.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
- Prepared necessary forms and reports with accuracy to perform essential recordkeeping.
