Clarence E. WHITE
Rochester,NY
Summary
Professional, energetic, and approachable pharmacy technician with a strong background in customer service and problem-solving. Demonstrates proficiency in accurately filling prescriptions while adhering to HIPAA guidelines. Adept at managing patient interactions positively and training new staff in pharmacy protocols.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Wegmans Food Market
09.2016 - Current
- Ensuring accurate filling of customer prescriptions
- Accurately data-entering prescription directions for patients
- Following strict HIPAA guidelines
- Resolved patient insurance claims, billing, and prescription issues to enhance customer satisfaction.
- Marketed pharmacy services to customers to increase awareness and utilization.
- Facilitated training and coaching of new technicians to ensure seamless integration into the team.
- Analyzing and monitoring the Enterprise program
Appointed Bartender
Staybridge Suites, IHG Hotel
04.2023 - Current
- Managed bar setup and breakdown, ensuring prompt availability of spirits, wines, and beers for service.
- Tracked drink orders to maintain accurate service records for each guest.
- Monitored patrons for signs of intoxication to ensure responsible service and guest safety.
- Training new bartenders on Silver Software and cocktail creations
- Compiled selections for popular cocktails
- Ensuring the correct drinking glasses are available for specific drinks
Event Bartender
Arbor Venues
06.2023 - Current
- Executed multiple drink orders while fostering a welcoming atmosphere for guests
- Facilitated wine service during events
- Assisted with bar setup and breakdown, ensuring availability of spirits, wines, and beers for events
- Staying astute and monitoring guests to maintain a safe environment
- Coordinated supply inventory for bar, submitting timely orders to manager to maintain stock levels
Front End Coordinator
Wegmans Food Market
12.2021 - 04.2023
- Proactively assisted customers, delivering exceptional customer service
- Answered questions and resolved issues to enhance customer satisfaction
- Facilitated Instacart services to enhance customer satisfaction
- Supported Meals2Go tasks by managing customer requests
- Responded promptly to cashier’s pages and requests for assistance, ensuring smooth operations
Education
Associate of Applied Science - Nursing
Monroe Community College
Rochester, NY05-2028
Associate of Science - Health Sciences
Monroe Community College
Rochester, NY05-2028
High School diploma -
Rochester stem high school
RochesterSkills
- Customer Service skills
- Verbal communication skills
- Persuasion Skills
- Very Patient
- Team player
- People Oriented
- Self-motivated
- Very Attentive
- Leadership Experience
- Leadership skills
- Medication management
- HIPAA compliance
- Amazing listener
Certification
- High School Diploma, Rochester STEM High School
- CPR Certification, Wegmans Food Market, 2023
- Bartender License, Bartender’s Professional Training Institute
- ServSafe Certification, Bartender’s Professional Training Institute
- TIPS Certification, Staybridge Suites, IHG Hotel
Timeline
Event Bartender
Arbor Venues
06.2023 - Current
Appointed Bartender
Staybridge Suites, IHG Hotel
04.2023 - Current
Front End Coordinator
Wegmans Food Market
12.2021 - 04.2023
Pharmacy Technician
Wegmans Food Market
09.2016 - Current
Associate of Applied Science - Nursing
Monroe Community College
Associate of Science - Health Sciences
Monroe Community College
High School diploma -
Rochester stem high school