CLARENCE GRAVES
Menifee,CA
Summary
Professional field expert with proven capability in delivering technical solutions and optimizing on-site operations. Strong analytical and problem-solving skills, adept at equipment maintenance, troubleshooting, and system installations. Collaborative team player focused on achieving results and adapting to evolving project demands. Recognized for reliability, technical proficiency, and effective communication leveraging 40+ years of dedicated IT, Telecommunications and Network FIber optics support.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Technician
Tech Services Today (TST)
01.2015 - Current
- Onsite customer network installation/repair/maintenance
Cisco Field Engineer
Adecco Engineering & Technical
04.2014 - Current
- Company Overview: Network upgrade
- Patch Network cables in MDF/IDF
- Unrack/Rerack Cisco, Alcatel Routers/Switches
- Network upgrade
Field Engineer
The Plus Group/Office Depot
12.2013 - Current
- Company Overview: Network upgrade
- Installation of Cisco Switches and Routers
- Installation of fiber and cat6e cabling
- Network upgrade
Technician
Field Nation
01.2012 - Current
- Onsite customer network installation/repair/maintenance
contract engineer
Ledcor/Ledcor Technical Services
01.2014 - 03.2021
- Company Overview: FLM (First Line Maintenance) Southern California-Los Angeles/San Diego CA
- Fiber optics Installation/repair/maintenance
- Layer 1 and 2 network Field engineer
- Onsite customer network installation/repair/maintenance
- Data center installation/repair/maintenance of customer onsite network equipment
- FLM (First Line Maintenance) Southern California-Los Angeles/San Diego CA
Computer Field Technician
Worldwide Techservices
01.2013 - 01.2014
- Dell Computer Technician
- Sony TV, Computer Technician
- Vizio TV Technician
Field Engineer
Kforce/Ericsson/Sprint Wireless
01.2012 - 01.2013
- Clearwire IDEN alarm Transfer project
- Clearwire LTE Acceptance Audit project
- Sprint Network Vision T1 backhaul troubleshooting project
Electronics Technician
Union Pacific Railroad
01.2003 - 01.2012
- Installed and maintained UHF/VHF mobile and base radio's
- Installed LAN and telephone cabling and drops in offices
- Installed Cisco routers and switch's
- Installed LAN patch panels
- Installed and maintained Fiber Optic Communications systems and cabling
- Installed and maintained desk top and laptop computers, printers, fax machines, CCTV cameras
- Installed and maintained 2.4 & 6Ghz microwave systems
- Installed and maintained PBX telephone systems, Oasis intermodal container tracking system, RCL (Remote control Locomotive) system, MDS radio system, SNA data network
Field Engineer-Contractor
Teksystems/Cingular Wireless
01.2005 - 01.2006
- Installed, commissioned and integrated Ericsson RBS 2106 cabinets
- Installed and programmed Flex masters, KDI and ASU's for E-911 prep
- DS-0 testing to ensure network operation
- Installed power and cabling for LMU
- Commissioned and tested LMU
- Installed, commissioned and integrated Ericsson RBS 882/884 cabinets
- Installed RF antenna jumper cables and connectors
- Installed DC power runs for cabinets
- Performed quality audits with Ericsson standard
- Familiar with MOP and SOW documentation and reporting
- Certified in Ericsson Safety standard
Cellular Technician/Switch Technician
AT&T Wireless
08.1999 - 01.2003
- As a switch engineer, worked on the Ericsson 8800 AXE 10 MSC switch Alcatel 1630 SX Sonet cross-connect DAC, Tandem S-series HLR
- Set up routes and trunks in the switch
- Testing and acceptance of T1's & DS3's
- Worked with cell technicians running head to head tests to fix problems between the switch and cell site
- As a cell technician, responsible for the installation and maintenance of 75 cell sites
- Integration and loading of DT to new cell sites
Interconnect Dialer Installer (Contractor)
Unity Communications Inc
01.1997 - 01.1999
- Responsible for the installation, programming, and maintenance of Mitel 10XXX Auto dialers at customers locations for long distance service
Computer Field Technician (Contractor)
Computer Data Service Inc
01.1995 - 01.1998
- Responsible for the Maintenance of the Sequence Computer Network for LDDS/WorldCom
- Replaced computer parts as needed
Interconnect Dialer Installer
ITC Delta Communications Inc
01.1996 - 01.1997
- Responsible for the installation, programming, and maintenance of Mitel 10XXX Auto dialers at customers locations for long distance service
Education
Basic Telecommunications -
Union Pacific Technical Training Center
Salt Lake City, UTEricsson RBS, CMS 8800 MSC O&M -
Ericsson Technical Center
Dallas, TXDell Computer Technician -
Sony TV,Computer Technician -
Vizio TV Technician -
MSDP (Managed Service Delivery Platform) Way of Working -
Lucent
Ericsson Technical Center
01.2013
Computer Repair 1A, 1B -
Whittier Adult School Business Skill Center
01.2010
Alcatel Technical Training Center
01.2000
TTC Technical Training Center
01.2000
Tandem Technical Training Center
01.1999
Telephone Switching Equipment Specialist - Electro/Mechanical (MOS-36251)
USAF Technical Training Center
01.1981
Skills
- Project Scheduling
- Procedural Documentation
- Works Well Under Pressure
- End-User Training
- Customer service
- Change Order Management
- Attention to detail
- Multitasking and organization
Certification
- Infinera Certificate of Completion- R9 DTN-X Turn UP & Test, Ledcor/Ledcor Technical Services
- Infinera Certificate of Completion-ICDT-X Certified Deployment Technician, Ledcor/Ledcor Technical Services
- Ciena-N12-CN2000 First Line Maintenance, Ciena
- Ciena-E622 Installation and First Line Maintenance for Multi Rack unit Carrier Ethernet Switches, Ciena
- Ciena-L912 CN4200 First Line Maintenance, Ciena
- Ciena-O506 6500 Packet-Optical Platform First Line Maintenance, Ciena
- Ciena-E201 ActivEdge 5410 Service Aggregation Switch Product Overview, Ciena
- Ciena-F100 First Line Maintenance Service Partner Expectations and Process Overview, Ciena
- Radio Frequency Fundamentals and Surfbeam 2 gateway maintenance, ViaSat
- RMOP Writing Training, AT&T University
- Supplier Awareness-Network Space, AT&T University
- Hilti Firestop for Business Partners, AT&T University
- Ask Yourself, AT&T University
- Quality Installations for TPE, AT&T University
- Best Practices: Methods of Procedure, AT&T University
- FCC General Radiotelephone Operator's License (GROL)
Timeline
Technician
Tech Services Today (TST)
01.2015 - Current
Cisco Field Engineer
Adecco Engineering & Technical
04.2014 - Current
contract engineer
Ledcor/Ledcor Technical Services
01.2014 - 03.2021
Field Engineer
The Plus Group/Office Depot
12.2013 - Current
Computer Field Technician
Worldwide Techservices
01.2013 - 01.2014
Technician
Field Nation
01.2012 - Current
Field Engineer
Kforce/Ericsson/Sprint Wireless
01.2012 - 01.2013
Field Engineer-Contractor
Teksystems/Cingular Wireless
01.2005 - 01.2006
Electronics Technician
Union Pacific Railroad
01.2003 - 01.2012
Cellular Technician/Switch Technician
AT&T Wireless
08.1999 - 01.2003
Interconnect Dialer Installer (Contractor)
Unity Communications Inc
01.1997 - 01.1999
Interconnect Dialer Installer
ITC Delta Communications Inc
01.1996 - 01.1997
Computer Field Technician (Contractor)
Computer Data Service Inc
01.1995 - 01.1998
Ericsson RBS, CMS 8800 MSC O&M -
Ericsson Technical Center
Dell Computer Technician -
Sony TV,Computer Technician -
Vizio TV Technician -
MSDP (Managed Service Delivery Platform) Way of Working -
Lucent
Ericsson Technical Center
Computer Repair 1A, 1B -
Whittier Adult School Business Skill Center
Alcatel Technical Training Center
TTC Technical Training Center
Tandem Technical Training Center
Telephone Switching Equipment Specialist - Electro/Mechanical (MOS-36251)
USAF Technical Training Center
Basic Telecommunications -
Union Pacific Technical Training Center
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