Clarence McCoy
Fort Worth
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Ramp Manager
Delta
05.2023 - 12.2023
- Streamlined operational workflow in the ramp area, resulting in increased productivity and reduced delays for passengers.
- Reduced turnaround time for aircraft by coordinating effectively with ground service teams and flight crews.
- Fostered strong relationships with stakeholders such as airline partners, airport authorities, and regulatory bodies by maintaining open lines of communication and promptly addressing concerns.
- Ensured timely departures and arrivals of flights through proficient management of resources and personnel on the ramp.
- Maintained high safety standards in all aspects of ramp operations, conducting regular inspections and addressing potential hazards.
- Developed a strong team of ramp agents through comprehensive training programs and performance evaluations.
computer clerk, Inventory Control
DHL - Atlanta Ga union City
06.2022 - 08.2022
- Collaborated with team members to complete complex projects on time and within budget constraints.
- Demonstrated attention to detail while reviewing invoices for accuracy before submitting them for payment approval.
- Optimized workflow processes by developing standardized templates for frequently used forms and reports.
- Supported departmental goals by accurately tracking project progress and providing regular status updates to management.
Resident Assistant- Herget Hall
Residential Life & Education, Louisiana state University
09.2021 - 05.2022
- Made sure residents are having a great and safe experience here at LSU and the residential hall
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Organized social events for residents to foster a sense of community and belonging, resulting in increased resident retention.
Party Host, LifeGuard, Maintenance Manager, Security
Get Air
12.2018 - 12.2020
- In charge of keeping the trampoline park stable as possible.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Led creative games and activities to engage and entertain guests during events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
Education
Bachelor of Arts - Criminology
Louisiana State University
Baton Rouge, LA05.2025
Skills
- Customer Service
- Communicating Skills
- Active Listening
- Fast Learner
- Leadership
- Problem solving
- Team Work
- Computer skills
- Team Collaboration
- Critical Thinking
Timeline
Ramp Manager
Delta
05.2023 - 12.2023
computer clerk, Inventory Control
DHL - Atlanta Ga union City
06.2022 - 08.2022
Resident Assistant- Herget Hall
Residential Life & Education, Louisiana state University
09.2021 - 05.2022
Party Host, LifeGuard, Maintenance Manager, Security
Get Air
12.2018 - 12.2020
Bachelor of Arts - Criminology
Louisiana State University
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