Clarence McKay
Bradenton,FL
Summary
Detail-oriented Floor Technician with 10 years of experience. Extensive understanding of different equipment use and repair with training in cleaning chemical chemistry. Dedicated to top-of-the-line efficiency and punctuality. Talented floor laborer with solid experience, teamwork abilities and understanding of safety. Competent helping Floor Techs complete work through effective materials handling, trash removal and equipment operation.
Overview
15
15
years of professional experience
Work History
Floor Technician
South Bay Hospital
Sun City Center, FL
08.2019 - Current
- Used Encore Scrubber equipment and side-by-side strip machine to clean and maintain Tile ,Ceramic and wood floors
- Quietly waxed, buffed and vacuumed floors in the organization
- Cleared trash and debris from over 3 rooms and office areas regularly a day
- Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns
- Fastened metal treads across door openings or other divisions to secure carpet
- Completed installations of different types of flooring, including carpet, laminate and wood
- Protected household items and surfaces from damage and dust with tape, cloth and other protective measures
- Worked with speed, accuracy and safety to complete residential, commercial and institutional jobs
Head Custodian
Hillsborough County Public Schools
Tampa, FL
07.2019 - Current
Shift Manager
Checkers
Palmetto, FL
04.2017 - 04.2019
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
- Kept employees operating productively and working on task to meet business and customer needs
- Tracked receipts, employee hours and inventory movements
- Adhered to company standards and compliance requirements for operations and cleanliness of all areas
- Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
- Managed schedules, accepted time off requests and found coverage for short shifts
- Trained and mentors new employees to maximize team performance
- Regularly checked building to confirm maintenance and cleaning met code and regulations
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
- Trained back-up associates and led crew members in managing operations of storefront
- Coached crew members to optimize performance and motivate toward more efficient work
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints
- Cooperated with coworkers to improve customer experience and manage storefront
Head Custodian
Manatee County School District
Bradenton, FL
04.2017 - 03.2019
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects
- Resolved conflicts between students by using gentle discipline and [Technique]
- Provided insight and information to management regarding onsite improvement project specifications
- Coordinated and followed up on maintenance requests for residents
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization
- Monitored maintenance scheduling and reported maintenance team information to management
Lead Custodian
Manatee County School District
Bradenton, FL
08.2016 - 04.2017
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches
- Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices
- Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections
- Sprayed pesticides to alleviate bug infestations, following all directions and safety protocols
- Swept and mopped floors with proper signage to prevent customer injury
- Organized custodial closets to reduce time looking for needed shift items
- Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with 15 rooms
- Wiped down various surfaces, including countertop's and floors, using approved cleaning products to prevent growth of bacteria and viruses
- Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors to mitigate germs and risk of illness
- Moved heavy furniture, equipment and supplies with hand trucks
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
- Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases
Crew Member
Checkers
Bradenton, FL
04.2015 - 04.2017
- Cleaned and washed ice cream equipment to maintain excellent functionality and productivity.ice cream
- Kept gear and equipment in good working order by conducting inspections and completing minor repairs
- Assisted management with monthly inventory control and weekly stock ordering
- Upheld high standards of productivity and quality in all areas of operations
- Accepted and processed payments via credit card and cash worth up to $2-3000 daily
- Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity
- Kept activities moving smoothly by coordinating schedules and personnel
- Monitored and interpreted weather to make proactive adjustments to operating plans
- Handled escalated customer complaints to provide full resolutions and promote loyalty
Custodian
Manatee County School District
Bradenton, FL
04.2009 - 08.2016
- Maintained accountability for building keys, master keys, and access cards
- Wet mopped and spot mopped public corridors, washrooms and classrooms
- Cleaned dormitories, athletic buildings, lab and research areas, academic buildings and office areas
- Boosted customer satisfaction by trained new staff on proper cleaning methods and procedures
- Steam cleaned and shampooed carpets to prolong life of fibers and boost color
- Operated compactors and balers to discard cardboard boxes and trash
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches
- Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions
- Completed routine maintenance checks, notifying management of any needed repairs
- Emptied all trash cans and replaced liners, disposing of all refuse in proper receptacles for garbage and recycling collections
- Mixed water and detergents in containers to prepare chemical cleaning solutions, adhering to all safety measures to avoid accidents and exposure to poisonous gases
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
- Sprayed pesticides to alleviate bug infestations, following all directions and safety protocols
- Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices
Education
High School Diploma -
Stepping Stone High School
Tampa, FL09.2015
Skills
- Job planning
- Site preparation
- Documentation skills
- Lifting up to 50 pounds or more
- Basic computer skills
- Good judgment
- Internet research
- Employee performance reviews
- Strong initiative
- Hand/power tools
- Estimates preparation
- Supervisory experience
- Good multitasker
- Extensive experience with Scrubber's And side-by-side
- Lean manufacturing techniques
- Strong mechanical aptitude
- Complaint resolution
- Inventory control practices
Accomplishments
Certified Custodian Certificate 2010
Master Custodian Certificate 2015
Master Custodian Certificate
It teaches you different ways to Communicate with your workers and clients in a professional setting.
And it teaches you how to calm someone down without elevating the situation
It also teaches you how to order supplies etc.
Timeline
Floor Technician
South Bay Hospital
08.2019 - Current
Head Custodian
Hillsborough County Public Schools
07.2019 - Current
Shift Manager
Checkers
04.2017 - 04.2019
Head Custodian
Manatee County School District
04.2017 - 03.2019
Lead Custodian
Manatee County School District
08.2016 - 04.2017
Crew Member
Checkers
04.2015 - 04.2017
Custodian
Manatee County School District
04.2009 - 08.2016
High School Diploma -
Stepping Stone High School
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