Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Clarence Richer IV

Clay

Summary

Seasoned Branch Manager with background in steering operations and driving growth. Leveraged leadership skills to enhance team performance, customer satisfaction, and bottom-line results in previous roles. Possess strong strategic planning and problem-solving abilities, coupled with proficiency in customer relationship management, sales strategy implementation, and staff development. Successfully boosted branch productivity by optimizing processes and cultivating high-performing teams.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Branch Manager

Sunbelt Rentals
East Syracuse
03.2022 - Current
  • Managed daily operations of rental branch and ensured efficient workflow.
  • Trained and mentored staff on equipment handling and customer service practices.
  • Oversaw inventory management and maintained accurate stock levels for equipment.
  • Implemented safety protocols to ensure compliance with industry regulations.
  • Developed strong relationships with customers to enhance service delivery.
  • Coordinated scheduling of equipment rentals to maximize branch productivity.
  • Analyzed branch performance metrics to identify areas for improvement.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Managed and inspired team members to perform to full potential, driving branch profitability.

Warehouse Manager/Branch Manager

Primo Water/Crystal Rock
Syracuse
04.2012 - 03.2022
  • Managed daily operations of warehouse activities at Primo Water/Crystal Rock.
  • Oversaw inventory control and maintained stock levels to ensure availability.
  • Coordinated shipment schedules and ensured timely delivery of products.
  • Implemented efficient layout for warehouse organization and product storage.
  • Collaborated with cross-functional teams to enhance supply chain processes.
  • Ensured that all orders were accurately fulfilled in a timely manner.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Operated forklifts to fill or empty overhead spaces.

Installer

Bath Fitter
East Syracuse
09.2006 - 08.2009
  • Installed custom acrylic bath and shower systems for residential clients.
  • Collaborated with team members to ensure timely project completion.
  • Maintained tools and equipment in clean, safe condition for daily use.
  • Followed safety protocols during installation processes to prevent accidents.
  • Communicated effectively with clients to address installation questions and concerns.
  • Conducted quality checks on completed installations to ensure standards were met.
  • Managed inventory of materials needed for installations and equipment repairs.
  • Removed systems and fixtures to prepare for replacements.
  • Provided exceptional customer experiences to service recipients.
  • Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.

Education

Associate of Science - Business Administration

Onondaga Community College
Syracuse, NY
06-2003

High School Diploma -

East Syracuse-Minoa High School
East Syracuse, NY
06-2000

Skills

  • Equipment handling
  • Inventory management
  • Safety compliance
  • Performance analysis
  • Customer relationship management
  • Supply chain coordination
  • Sales strategy
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Excellent work ethic
  • Excels in team leadership
  • Relationship management
  • Process improvement
  • Sales development
  • Upselling and cross selling
  • Training and development

Certification

  • Smith System Certified Trainer
  • CDL-B Drivers License

Accomplishments

  • 2013 Crystal Rock Route Salesman of The Year

Timeline

Branch Manager

Sunbelt Rentals
03.2022 - Current

Warehouse Manager/Branch Manager

Primo Water/Crystal Rock
04.2012 - 03.2022

Installer

Bath Fitter
09.2006 - 08.2009

Associate of Science - Business Administration

Onondaga Community College

High School Diploma -

East Syracuse-Minoa High School

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