Clarence Rivera
West Sacramento,CA
Summary
Reliable professional with extensive experience in cash register operations and customer engagement. As a Lead Teacher, developed inclusive learning environments and fostered strong relationships with students and families, resulting in improved classroom performance and student satisfaction. Confidence in overcoming challenging obstacles that may arise.
Overview
6
6
years of professional experience
Work History
Lead Teacher
Champions/ Kindercare
06.2023 - Current
- Developed and implemented targeted strategies that improved student learning outcomes across various subjects
- Guided and mentored teachers in developing effective lesson plans, instructional materials, and assessments to enhance instructional quality
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers
- Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness
- Collaborated with school staff to create a safe and supportive learning environment for all students
- Collaborated with colleagues to identify problems and develop effective solutions for school improvement.
- Engaged in collaborative planning sessions with colleagues in order to design effective curricula for various grade levels
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives
- Conducted individualized academic interventions for struggling students.
Lead Teacher/ Recreational Aide
ASES Kidzone/ Clubwest
09.2021 - 06.2023
- Led various recreational activities for participants of all ages.
- Assisted in planning, organizing and leading recreational activities for patrons of all ages.
- Provided support to individuals with disabilities during recreational activities.
- Ensured safety protocols were followed while facilitating recreation programs.
- Instructed participants on the correct use of recreational equipment.
- Communicated effectively with team to ensure timely task completion and program success.
- Disinfected recreational areas to maintain cleanliness and safety.
- Maintained records of program attendance and participation levels.
- Monitored facility equipment and supplies to ensure proper functioning.
- Performed administrative tasks such as filing paperwork and scheduling appointments.
Crew Member
Bank Of Hype
07.2022 - 11.2022
- Provided customers with accurate product information to assist in decision-making.
- Adapted to customer needs, improving overall satisfaction and experience.
- Assisted customers in placing and customizing orders.
- Educated customers on menu items, product ingredients and nutritional values
- Executed cashier duties, efficiently taking orders, processing payments, and providing change.
- Managed cash register, collecting payments and providing accurate change
- Able to handle multiple customers at a time
- Able to keep calm during an altercation with an overwhelmed customer
- Able to keep a level head during stressful situations
- Followed detailed instructions to complete tasks accurately.
- Restocked kitchen supplies to maintain operational efficiency.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens
- Greeted customers upon arrival and presented menus.
- Provided detailed information about specific food items to customers.
Crew Member
Taco Bell
09.2021 - 11.2021
- Assisted customers with placing food orders at the counter.
- Greeted customers upon arrival, provided menus, and answered questions to facilitate a welcoming atmosphere.
- Provided customers with information about specific menu items and answered their questions.
- Informed customers about menu items, ingredients, and nutritional values to enhance their choices.
- Resolved conflicts with upset customers while maintaining composure to ensure a positive dining experience.
- Maintained a calm demeanor during high-pressure situations in the restaurant.
- Managed cash register, collecting payments and providing accurate change
- Performed cashier duties such as taking orders, collecting payments and providing change
- Restocked kitchen supplies including food products and utensils
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens
Salesman
Kicx Unlimited
12.2019 - 03.2020
- Executed sales transactions efficiently, minimizing customer wait times and enhancing satisfaction
- Helped customers find specific products, answered questions and offered product advice
- Showed product features and benefits to potential buyers, influencing purchasing decisions
- Built relationships with key accounts, enhancing sales volume through personalized service
- Maintained a current knowledge of market trends and competitive activities in the sales area
- Conducted regular sales meetings to review performance and develop strategies for achieving goals
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions
Education
High School Diploma -
River City Highschool
06-2023
Skills
- POS Systems
- Cash Register Operation
- Payment Processing
- Cash transactions
- Cash Drawer Balancing
- Money Authentication
- ID Verification
- Customer Assistance
- Merchandise Restocking
- Social Interactions
- Stress adaptability
- Food Safety
- Safety awareness
- Compliance Understanding
- Team collaboration
- Key Decision Making
- Conflict Resolution
- Cultural Competency
- Childcare knowledge
- Child Development
- Age-appropriate Discipline
- Safe environment
- Classroom Management
- Lesson Planning
- Activity Planning
- Teacher Training
- Training and Mentoring
- Instructional Methods
- Literacy strategies
- Mathematics Instruction
- Differentiated teaching
- Project-based Learning
- Behavior Modeling
- Research And Writing
- Standards Development
- Staff Development
- Teacher Coaching
- Department planning
- Teacher Coaching
- Conflict Resolution
- Subject expertise
- Team collaboration
- Food Safety
Languages
English
Native or Bilingual
Tagalog
Professional Working
Timeline
Lead Teacher
Champions/ Kindercare
06.2023 - Current
Crew Member
Bank Of Hype
07.2022 - 11.2022
Lead Teacher/ Recreational Aide
ASES Kidzone/ Clubwest
09.2021 - 06.2023
Crew Member
Taco Bell
09.2021 - 11.2021
Salesman
Kicx Unlimited
12.2019 - 03.2020
High School Diploma -
River City Highschool