Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Clarence Street

Millville,NJ

Summary

Adept at detecting and preventing unauthorized access, contraband and criminal activities. Conducts risk assessments and surveillance activities. Skilled armed forces professional with extensive expertise in law enforcement. Trained in protection, detention and conflict resolution strategies. Excellent observational, communication and prioritization skills. Hardworking Master at Arms in United States Navy with more than 4 years of experience. Protecting people and property on land and at sea. Valid secret clearance. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Ready to take on challenging, growth-oriented positions. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of all tasks and training in Law Enforcement and customer service. Motivated to learn, grow and excel in any way possible. Recognized consistently for performance excellence and contributions to success in daily duties. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects. Knowledgeable about training employees, coordinating work schedules and updating dispatch logs. Always looking for ways to improve efficiency and procedures. Advanced skills in Microsoft. Reliable Dispatcher with 3 years of experience. Highly effective at maintaining tight schedules and keeping callers satisfied and drivers safe. Enthusiastic about driving improvements to business operations. Adept at coordinating schedules and field personnel to provide efficient service to callers. Expert Dispatcher focused on keeping delivery and customer service operations moving smoothly. Proficient in Law Enforcement practices and compliance requirements. Hardworking Dispatcher offering high stress experience. Independently monitors personnel and resolves issues. Good communication, multitasking and prioritization skills pair with background with fleet dispatch. Vigilant Nuclear Security Officer offering 4 years of experience managing access to restricted areas to protect against radiological sabotage. Monitoring intrusion detection equipment and investigating unauthorized attempts. Diligent and efficient individual comfortable performing vehicle inspections, patrolling grounds and performing property and personal searches. Watchful Master at Arms successful at monitoring entrance and departure of employees, visitors and other persons to maintain security of premises. Dynamic and motivated professional commended for immediately responding to warnings generated by alarms. Defensive security personnel with in-depth knowledge of law and order. Consistently works flexible hours in extreme weather conditions. Talented at keeping personnel, building and equipment secure. Safety-conscious security personnel with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Diligent Security professional with experience monitoring facility staff and visitors to maintain order and safety. Demonstrated ability to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Communicative security personnel with significant physical strength and stamina. Firearms trained and knowledgeable of proper usage. Familiar with various tools of trade and security equipment. Veteran security associate with demonstrated expertise in building, grounds, personnel and asset protection. Excellent observational, problem-solving and decision-making skills combined with detail-oriented nature, unparalleled integrity and sound judgment. Familiar with various weaponry and well-trained in successful strategies for emergency response and de-escalating conflicts. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Security Officer

Inspria
Bridgeton, NJ
12.2020 - Current
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Monitored central alarm systems for fire, intrusion and duress alarms.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Contacted police, fire and ambulance in emergency situations to coordinate proper response.
  • Received emergency and non-emergency calls to dispatch security service and medical assistance.
  • Tracked dispatch call activity to verify timely response and document assistance provided or task completed.
  • Leveraged two-way radio or telephone to dispatch security officers or other personnel.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Security Guard

Borgata Hotel Casino & Spa
Atlantic City, NJ
09.2020 - 12.2020
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Interacted assertively but non-confrontationally with all levels of personnel and general public.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Performed cash drops while maintaining security and control of drop box at all times.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Master at Arms

US Navy
Kings Bay Base, GA
05.2016 - 08.2020
  • Enforced facility rules and regulations.
  • Detected trespassers, contraband and narcotics on regular basis.
  • Detained individuals involved in suspicious or illegal activities.
  • Secured personnel and assets against threats.
  • Monitored access points, completed patrols and reviewed CCTV footage.
  • Inspected and maintained weapons, vehicles and communications machinery and parts for military operation.
  • Handled administrative requirements smoothly and efficiently, including maintaining records and submitting reports.
  • Handled over 10000 calls over 4 years to address customer inquiries and concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.

Server

Pizza Hut
Wildwood, NJ
08.2015 - 03.2016
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Up sold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted and maintained relationships with regular customers.
  • Buss and reset tables during shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Served needs of customers in busy environment.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Served needs of more than 50 customers in busy environment.

Education

High School Diploma -

Millville Senior High School
Millville, NJ
06.2015

Skills

  • Surveillance techniques
  • Maintaining security
  • Preventing incidents
  • Equipment Maintenance
  • Communications
  • First Aid/CPR
  • Military equipment
  • Maintaining Call Metrics
  • Customer Relations
  • Supervision
  • Identifying hazards
  • Assessing risks
  • Managing PPE
  • Entry authorization
  • Perimeter Patrol
  • Sabotage prevention
  • Physical protection
  • De-escalation techniques
  • Security operations experience
  • Legible report writing
  • Surveillance
  • Firearms expertise
  • Radio communication
  • Stationary surveillance
  • Theft Prevention Training
  • Criminal Law Knowledge
  • Military experience
  • Access control procedures
  • Managing classified information
  • Risk Assessments
  • Intelligence gathering
  • Organization
  • Problem resolution
  • Team building
  • Prioritizing Calls
  • Dispatching Field Personnel
  • Dispatching procedures
  • Safety protocols
  • Patrolling areas
  • Briefing leadership
  • Safety guidelines
  • Security patrols
  • Intrusion Detection
  • Accident reports
  • Firearms training
  • Emergency Response
  • Dispatch
  • Security camera monitoring
  • Crime Prevention
  • Keen observer
  • Superb surveillance skills
  • Conflict resolution techniques
  • Emergency Management
  • Safety and Security
  • Firearms understanding

Accomplishments

  • Supervised team of 10 staff members.

Certification

  • First Aid/CPR Certified
  • Oleoresin capsicum certified
  • M9 hand gun qualification
  • M4/M16 gun qualification
  • M500 gun qualification
  • Expandable baton training
  • Restraint devices training
  • Use of force and rules of engagement training
  • Patrol vehicles training
  • Military law qualification

Timeline

Security Officer

Inspria
12.2020 - Current

Security Guard

Borgata Hotel Casino & Spa
09.2020 - 12.2020

Master at Arms

US Navy
05.2016 - 08.2020

Server

Pizza Hut
08.2015 - 03.2016

High School Diploma -

Millville Senior High School