Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Work Availability
Quote
Timeline
SeniorSoftwareEngineer

Clarence Taylor

Gwynn Oak,MD

Summary

Information Technology Position with Eight years of experience: Detail-oriented and highly skilled IT professional with 8 years of experience in various aspects of information technology. Proficient in troubleshooting hardware and software issues, managing network infrastructure, and providing technical support to end-users. Demonstrated expertise in system administration, including server setup and maintenance, data backup and recovery, and user account management. Strong knowledge of IT security best practices, ensuring the confidentiality and integrity of sensitive data. Excellent problem-solving and communication skills, with a proven ability to work effectively in fast-paced deadline-driven environments. Seeking a challenging Junior IT position to leverage my experience and contribute to the success of a forward-thinking organization.

Overview

8
8
years of professional experience
3
3
Certification
2
2
year of post-secondary education

Work History

DC Specialist

Sephora Distribution Center
Belcamp, MD
03.2021 - Current
  • Provided technical support on DCS operations through advanced problem solving techniques.
  • Used job-related software to compose or prepare correspondence, case notes and technical reports
  • Developed and implemented process improvements in the DCS system to increase efficiency.
  • Monitored, maintained, and troubleshot distributed control systems for optimal performance.
  • Performed preventive maintenance routines on DCS equipment to ensure reliability and availability of the system.
  • Monitored process parameters and adjusted control loops to ensure optimal performance of the plant.
  • Performed preventive maintenance on DCS hardware such as controllers, I and O modules, power supplies.
  • Developed programs for automation processes using ladder logic or other programming languages.
  • Participated in regular team meetings to discuss current projects and future plans with other operators and engineers.
  • Created reports detailing daily activities performed while operating a distributed control system.
  • Kept operations in compliance with NERC standards and established safety protocols.

RTV Clerk

Sephora Warehouse
Belcamp, MD
03.2021 - Current
  • Verified accuracy of all transaction documents, such as invoices, purchase orders, receiving reports and packing slips.
  • Tracked incoming shipments and ensured that products were received in good condition prior to being placed on the sales floor.
  • Followed safety protocols when handling hazardous materials or operating equipment.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Liaised between customers and retail buyers to expedite orders and meet customer demands.

Education

Certification - ITSA Program

MyComputerCareer.com / TechSkills
Indianapolis, IN
06.2023 - Current

Certification - Computer Support Specialist

Towson University
Baltimore, MD
03.2018 - 07.2018

Skills

  • Quality Assurance
  • Analytical Thinking
  • Process Analysis
  • Data Analysis
  • Forklift Operation
  • Dock Operations
  • Process Management
  • Cybersecurity
  • Customer Service
  • Data Entry
  • Amazon Web Services
  • Programming Languages: Java, C#, Net, Python
  • Hardware and Software Installation
  • Database Management Software
  • Web Programming
  • Active Directory Knowledge
  • Application Development
  • Databases: Oracle, MongoDB
  • Remote Assistance
  • User Support

Languages

Spanish
Limited
American Sign Language
Professional

Certification

  • Comptia A+ 1102, Comptia A+ 1101
  • Microsoft Azure fundamentals AZ-900
  • Network +
  • Security+
  • MHE Walkie/Rider
  • MHE Battery-Changer
  • AWS Cloud Practitoner

Accomplishments

  • My Computer Careers: Pathway Badge Awards
  • Sephora Employee of the month March and November 2022

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Would you like me to give you a formula for success? It's quite simple, really: Double your rate of failure.You are thinking of failure as the enemy of success.But it isn't at all. You can be discouraged by failure or you can learn from it, so go ahead and make mistakes. Make all you can. Because remember that's where you will find success.
Thomas J. Watson

Timeline

Certification - ITSA Program

MyComputerCareer.com / TechSkills
06.2023 - Current

DC Specialist

Sephora Distribution Center
03.2021 - Current

RTV Clerk

Sephora Warehouse
03.2021 - Current

Certification - Computer Support Specialist

Towson University
03.2018 - 07.2018

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Clarence Taylor