Experienced Sales Associate known for delivering exceptional results in customer service and sales. Demonstrated success in driving revenue growth, improving the purchasing process, and increasing brand visibility among the target audience. Adept at handling multiple tasks with ease and maintaining a positive attitude in high-pressure situations. Fosters enduring customer loyalty while consistently surpassing individual sales targets.
Hardworking Computer Technician with exceptional insight regarding malware, cyber threats and ways to deflect violations from systems and networks. Diligent employee with expertise upgrading networks, software, applications and hardware.
Reliable transport driver experienced in moving products safely. Well-organized with solid planning abilities, good multitasking skills and a superior work ethic. Goal-oriented team player offering several years in the field and seeking a fast-paced position.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Special Police Officer
Prime Elite Services
Washington, DC
01.2023 - Current
Conducted foot and vehicle patrols, ensuring the safety of personnel and property.
Observed public behavior, intervening when necessary to maintain order.
Responded to emergency calls, providing assistance as needed.
Armed Security Officer
Inter-Con Security Systems
Washington, DC
02.2022 - 12.2022
Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
Monitored surveillance cameras to detect any criminal activity or violations of policy.
Participated in training exercises related to emergency response protocols.
Armed Security Guard
APS Security
Washington, DC
08.2021 - 02.2022
Searched bags, packages, containers for prohibited items prior to entry into restricted areas.
Interacted courteously with visitors while verifying their identity through valid credentials.
Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Medical Transport Driver
Amnie Medical Transport
Silver Spring, MD
08.2019 - 09.2021
Communicated with dispatch personnel regarding changes or delays in schedules due to traffic or weather conditions along route.
Drove disabled and elderly clients to medical appointments.
Helped clients in and out of vehicles by opening doors and providing physical support.
Armed Security Officer
BlueForce Security
Washington, DC
11.2019 - 05.2021
Interacted with customers in a professional manner while providing directions or responding to inquiries.
Assisted in maintaining order during large events or gatherings.
Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
Armed Security Officer
Preeminent Protective Services
Washington, DC
01.2021 - 03.2021
Tracked vehicles on premises, including license plate numbers.
Evaluated credentials of personnel and provided temporary badges to visitors.
Maintained safety of residents by conducting foot patrols, monitoring vehicle traffic and identifying unauthorized persons or vehicles on premises.
Armed Security Officer
Allied Universal Security Services, Systems and Solutions
Washington, DC
02.2020 - 01.2021
Adhered to company policies regarding access control procedures for visitors and guests and contractors.
Conducted security checks on personnel entering and exiting the premises.
Investigated reported incidents such as theft, vandalism, trespassing.
Cashier
Safeway
Washington, DC
08.2018 - 02.2019
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Discounted purchases by scanning and redeeming coupons.
Valet Parking Attendant
Unipark Valet
Silver Spring, MD
09.2018 - 01.2019
Transported vehicles between various locations as needed.
Greeted customers and provided them with parking instructions.
Inspected customer's vehicle for existing damages prior to accepting it into the lot.
Cashier Sales Associate Stock
Sneaker Premiere
Washington, DC
08.2017 - 06.2018
Utilized cash handling skills to efficiently complete sales transactions and maintain accurate cash registers
Ensured merchandise was consistently presented in an organized and appealing manner, resulting in increased sales.
Implemented up-selling strategies, including suggesting additional accessories and complementary purchases.
Computer Assistant
Summer Youth Employment Program (SYEP)
Washington, DC
07.2016 - 09.2016
Ensured software security through installation of upgrades and patches.
Boosted productivity by seamlessly configuring hardware, devices, and software on staff workstations.
Facilitated successful connection of multiple computers to the network, along with peripheral devices like printers and scanners.
Education
High School Diploma -
Phelps Architecture Construction And Engineering High School
Washington, DC
06-2017
Skills
Investigative skills
Crowd Control
Protecting People and Property
Customer Service
Cash Handling
Customer Assistance
First Aid Training
Punctuality
Microsoft Windows and Office
Computer maintenance
Help Desk Support
Certification
First Aid Certification
Guard Card
Baton Permit
Armed Security License
AED Certification
Driver's License
CompTIA Security+
Additional Information
SKILLS
Marketing and advertising Heavy lifting
Payment processing Troubleshooting
Customer assistance Computer programming
Relationship building CPR certification
Customer service
Assessments
Work motivation, 05/01/21, Proficient, Level of motivation and discipline applied toward work
Attention to detail, 06/01/21, Proficient, Identifying differences in materials, following instructions, and detecting details among distracting information
Work style: Reliability, 08/01/21, Proficient, Tendency to be reliable, dependable, and act with integrity at work
Workplace safety, 06/01/21, Proficient, Using safe practices at work
Timeline
Special Police Officer
Prime Elite Services
01.2023 - Current
Armed Security Officer
Inter-Con Security Systems
02.2022 - 12.2022
Armed Security Guard
APS Security
08.2021 - 02.2022
Armed Security Officer
Preeminent Protective Services
01.2021 - 03.2021
Armed Security Officer
Allied Universal Security Services, Systems and Solutions
02.2020 - 01.2021
Armed Security Officer
BlueForce Security
11.2019 - 05.2021
Medical Transport Driver
Amnie Medical Transport
08.2019 - 09.2021
Valet Parking Attendant
Unipark Valet
09.2018 - 01.2019
Cashier
Safeway
08.2018 - 02.2019
Cashier Sales Associate Stock
Sneaker Premiere
08.2017 - 06.2018
Computer Assistant
Summer Youth Employment Program (SYEP)
07.2016 - 09.2016
High School Diploma -
Phelps Architecture Construction And Engineering High School
First Aid Certification
Guard Card
Baton Permit
Armed Security License
AED Certification
Driver's License
CompTIA Security+
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