Clarence Wearmouth
Dayton,TN
Summary
Results-driven Insurance Professional responsible for team management, personnel onboarding and providing exceptional service to clients. Offering over a decade of experience with a proven history of meeting demanding client objectives through providing industry and technical training, motivation and performance management.
Overview
11
11
years of professional experience
Work History
Claims Field Team Lead
Sedgwick Claims Management Services, Inc.
Memphis , Tennessee
08.2017 - Current
- Cultivated and encouraged high team morale resulting in excellent production quality and exceptional client and customer service.
- Became proficient in CoreLogic to lead the client initiated transition from Xactimate estimating services to the Symbility platform.
- Trained new team members by relaying information on client specific procedures, augmented program and technical acuity and assisted in exceeding client and customer service expectations.
- Evaluated team member skills and knowledge regularly in effort to provide additional support to individuals with lagging skills.
- Established open and professional relationships with management and team members to achieve quick resolutions for various issues.
- Participated in cross-functional team-building activities.
Independent Desk/Field Catstophe Adjuster
Pilot Catastrophe Services, Inc.
Mobile, AL
08.2011 - 08.2017
- Examined claims forms and other records to determine insurance coverage.
- Responsible for investigating and assessing damage to property and completing large loss assessments, repair estimates and issuing appropriate settlements.
- Documented all investigation activity and presented reports to management.
- Negotiated property settlement agreements and supplements to resolve disputes with insureds, contractors, public adjusters, etc.
- Evaluated evidence with ultimate goal of creating positive outcomes for client's claims.
- Substantiated legitimate claims and denied unjustified claims as necessary.
Education
Science And Business Management
Western Governors University
Austin, TXSkills
- Excellent Communication
- Analytical and Critical Thinking
- Multitasking Abilities
- Teamwork, Team Building and Collaboration
- Dependable and Responsible
- Decision-Making
- Flexible and Adaptable
- Training and Development
- Software Proficiency to include, but not limited to: Xactimate, CoreLogic, MS Office, Power Point Presentations, etc
Licensing
Currently hold active property adjuster's licenses in the following states: Alabama, Florida, Georgia, Kentucky, Indiana, Louisiana, Mississippi, New York and Texas.
References
References will be provided upon request.
Quote
Imagination is everything. It is the preview of life’s coming attractions.
Albert Einstein
Timeline
Claims Field Team Lead
Sedgwick Claims Management Services, Inc.
08.2017 - Current
Independent Desk/Field Catstophe Adjuster
Pilot Catastrophe Services, Inc.
08.2011 - 08.2017
Science And Business Management
Western Governors University
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