Clarence CJ John
Nixa,MO
Summary
Innovative IT professional with 10+ years of experience at an Industry leading Testing and Sustainability company. Experienced in broad-based of network, WAN \LAN\ Virtualization environments. Dedicated to maintaining a track record for consistent on-time delivery of projects and deliverables. Systems Engineer with extensive experience in Active Directory, Microsoft windows and server environments. Expertise includes installing, configuring and monitoring complex systems and infrastructures. Offering successful career history comprising more than 20 years.
Overview
24
24
years of professional experience
Work History
Systems Engineer
INTERTEK
03.2004 - Current
- Provided day-to-day support for HP & Dell servers in multiple domains across US, Canada & Latin America
- Monitor, configure, and troubleshoot WAN network equipment - Cisco & HP switches, routers, and Meraki wireless access points
- Successfully implemented a global rollout of Microsoft Terminal Server for in-house Data Management Application
- Configured, rolled out and documented Microsoft Hyper V, VMware ESXI, Vcenter virtual machine hosts and servers while adhering to strict company guidelines
- Responsible for daily cloud and local backup systems including Cyber fortress (LiveVault), NetBackup and Veeam
- Part of a team that successful gathered, transitioned, setup, and supported 8x8 IP Telephony rollout between multiple countries.
- Managed phone lines, routing groups, user accounts on Avaya & C-Spire Telephone systems
- Network Storage - HP-MSA, Synology systems & NetApp Storage systems – (NetApp certification ongoing)
- Successfully created Change Control Processes & Standard Operating Procedures for the deployment of server builds and PC imaging across multiple business lines such as Oil & Gas, Pharma, and Clothing Industries
- Responsible for documentation, testing and validation of key Disaster Recovery Processes for multiple divisions across America and Canada
- Utilized Service Desk and Project Management Systems such as Track IT, (ITSM) IT Service Management & Accenture (Service NOW) to facilitate the tracking and delivery of projects and tickets to a timely resolution.
Desktop / Network Support Tech
Camin Cargo Control
08.1999 - 01.2004
- Deploy and administered support for Microsoft Window 95-2000 Operating Systems
- Support, Monitor utilize and troubleshoot of ISDN, & Cable equipment connected to Cisco switches, routers, & PIX Security devices across multiple states
- Created companies first Website using Frontpage & Windows (IIS) Internet Information Services.
- Network administrator for Microsoft Exchange Email Server
- Well versed in Microsoft Office, Access & SQL Applications
- Manage Troubleshoot HP \ Toshiba Network & Local Printers
- Primary purchaser of HP & Proliant Servers, HP Desktops, Office & Portable Printers with multiple vendors, Staples, CDW etc.
Education
Symantec NetBackup Certification - Computing
Middlesex College
Edison, NJNetApp Certification - Computing
Middlesex County Vocational School Piscataway
Piscataway, NJComputer Engineering - Data Center Certification - Computer Engineering
The Chubb Institute
Parsippany, NJ03.2004
Skills
- Microsoft Active Directory
- Microsoft Windows Operating Systems - Server 2000 - 2019
- WAN & LAN Networks
- Cisco, Meraki & HP network switches, routers & Wireless Access Points
- Virtualization (VMware, ESXI, Microsoft Hyper V)
- Cloud & local backups - Veeam, Synology systems, Symantec NetBackup \ CyberFortress cloud backups
- SolarWinds, SNMP application & hardware monitoring
Additional Information
- Currently Prepping for Cisco CCNA
Timeline
Systems Engineer
INTERTEK
03.2004 - Current
Desktop / Network Support Tech
Camin Cargo Control
08.1999 - 01.2004
Symantec NetBackup Certification - Computing
Middlesex College
NetApp Certification - Computing
Middlesex County Vocational School Piscataway
Computer Engineering - Data Center Certification - Computer Engineering
The Chubb Institute
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