CLARENCE L SEXTON III
Elmont,NY
Summary
Confident, well-respected and improvement-driven professional /Go-to person with 10 years of diverse business experience. Positively impacts company image and bottom-line results. Computer savvy and self-motivated. Areas of Strength .Supervision / Team Building . Records / Data Management . AP and AR .Staff Development / Safety / Compliance . Report/Document Preparation . Relationship Management . Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Accessioner position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
Work History
Specimen Processor
Cerba Research
New Hyde Park, NY
12.2020 - Current
- Performed extensive amount of data entry and maintained a high level of accuracy.
- Maintained a clean and safe laboratory.
- Unpacks specimens from branches or ports and routes specimens by type to various staging areas.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks.
- Carried out day-day-day duties accurately and efficiently.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
- Set up, maintained and verified sterility of lab equipment and tools.
- Bar coded specimen and aliquots accurately, maintaining specimen integrity.
F&B Customer Service Associate
Biller, St. Mary's Hospital for Children
New Hyde Park, NY
01.2017 - 04.2020
- Available upon request, Worked as liaison to bridging between outsourced Home Health Aides of 10 agencies and accounts
- Payable to insure HHA workers are paid for hourly schedule
- Coordinating with manage care dept
- And HHA agencies if there is any changes in regards to hours worked or not worked
- Responsible for entries in EPACES for billing purposes for St. Mary's patients for
- . Speech Therapy, Physical Therapy, Occupational Therapy and HHA that work for St
- Mary's Hospital for Children
- Responsible Quality Control of record keeping with excel spreadsheets.
Customer Service Specialist
Kozy Shack Division, Land O Lakes, LOL
01.2012 - 01.2015
- Work as a bridge / liaison between Dispatch and major customers such as Costco,
- BJ, Publix, Safeway, etc., providing 24-hour turnaround time within a time-sensitive industry
- Notify customer regarding mechanical breakdowns, date changes;rapidly and diplomatically resolve issues
- Provide customer with cost per pallet and fuel-up to 20 states in trucking part of businesses
- Maintain / update quotes and orders ensuring accuracy of data; share info with other departments
- Prepare schedules for Logistics team via Excel; provide letters of notification via MS
- Word and PowerPoint Analyze numbers from spreadsheets to determine productivity of sales staff
- Respond to ~150 calls per day from 100+ customers/accounts, as well as ~ 400 emails per day Travel weekly to accounts with sales manager to meet with customers
- As a senior member of staff, train new hires
Client Service Specialist / HR, Umbrella Service
Ingentra HR Services
Hauppauge, NY
01.2004 - 01.2010
- Responsible for administration of 7 insurance plans available to the entire JC Penny workforce consisting of ~160,000 associates, as well as W2 forms distribution for key account, American Airlines (AA)
- Responded to inquiries from JC Penny associates regarding insurance plans (Health,
- Dental, Vision, Accident, Critical illness and two area of life insurance); used STARS call tracking software
- Troubleshooter for web issues with employees and AA Managers W2 inquires through WEBW2 website
- Provided assistance to associates regarding policies and procedures regarding Open Enrollment, Medical, Dental and insurance questions.
- Responded to security questions, Open enrollment, Appeal processing, web enrollment system design, maintenance navigation, assistance and etc.
Operation Support Specialist
Goldman Sachs
New York, NY
01.1999 - 01.2003
Branch Manager
Chase Manhattan Bank
Jericho, NY
01.1998 - 01.1999
Education
Network Architecture, Network Lab/Troubleshooting, Routers/Layer 3, Networking 1, Intro to Operating Systems, Networking Essentials .MS Office Certification -
B.A. - Networking and Computer Technology
Briarcliffe College
2018
Skills
- Computer Skills
- MS Office: Excel, Word, Outlook, PowerPoint, Access, Publisher), Catalyst, Adobe
Timeline
Specimen Processor
Cerba Research
12.2020 - Current
F&B Customer Service Associate
Biller, St. Mary's Hospital for Children
01.2017 - 04.2020
Customer Service Specialist
Kozy Shack Division, Land O Lakes, LOL
01.2012 - 01.2015
Client Service Specialist / HR, Umbrella Service
Ingentra HR Services
01.2004 - 01.2010
Operation Support Specialist
Goldman Sachs
01.1999 - 01.2003
Branch Manager
Chase Manhattan Bank
01.1998 - 01.1999
Network Architecture, Network Lab/Troubleshooting, Routers/Layer 3, Networking 1, Intro to Operating Systems, Networking Essentials .MS Office Certification -
B.A. - Networking and Computer Technology
Briarcliffe College